Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.
Job Description
The Sales Manager creates group revenue for the Resort by generating and/or developing new, referred, and repeat group business in a defined territory.
Responsibilities
Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
Develop, actively solicit, and map group business accounts per defined territory.
Maintain a complete database of accounts in defined territories.
Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
Perform other tasks as needed or directed to ensure effective Resort operation.
Qualifications
Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
Two years or more related experience in sales work at a resort or conference hotel.
Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
Participate in development training through OBCR and ongoing with Omni Hotels & Resorts.
Remain current with all pertinent computer software programs and equipment
Have working knowledge of all departments, the Resort and its amenities.
Participate in all sales meetings and line-ups.
Submit SMART Plans & Development Goals, and Market Place Action Plans yearly.
