At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department Overview
The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola's rich heritage in this space. Our solutions include broadband Push to Talk (PTT), multimedia messaging, location based collaboration, video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure.
Job Description
Site Reliability Engineering at Motorola Solutions is responsible for end to end automation of monitoring, deployment cycle, testing and performance evaluation. The engineer will create, maintain , support and improve complex private/public cloud operations for Motorola Solutions. This is a progressive and collaborative environment, therefore it is essential that not only the skillset, but also the personality match such an environment.
As a Site Reliability Engineer, you will :
Troubleshoot, debug and drive 'Push-To-Talk' solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs & network captures and escalating the issue to next level engineer if necessary.
Deploy 'Push-To-Talk' application and configure network for communication across servers.
Configure Linux routes and iptables according to network requirements.
Monitor network performance, application performance and service integrity.
Develop tools and provide web services to parse application logs, system health information and network captures to help in faster debugging and reduce issue resolution time.
Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the 'Push-To-Talk' solution and provide one stop interfaces that indicate the health of the solution.
Maintain and enhance all monitoring and debugging tools.
Qualifications:
Experience with Networking Protocols (Layer3 to Layer7)
Understanding of complex application flows and layers
Understanding of Web services and microservices
Understanding of virtualized environments
Great communication skills
Ability to tackle customer calls
Must be able to handle multiple tasks and adapt to a constantly changing environment
Expertise in any one programming language
Bachelors degree - preferred
Basic Requirements
At least 3+ years of professional experience in a high tech environment.
Experience with Networking Protocols (Layer3 to Layer7)
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
