Develops and implements formal training programs to support Empire sales department with a value added option for all machine groups. Provides quality training programs that meet standards congruent with Empire Regional Training Center standards. Maintains positive communications with Empire clients and Empire employees.
Essential Functions:
Design and deliver instructional programs to enhance employee productivity, safety and increase profitability.
Design and deliver specialized training curriculum to meet both internal and external client needs.
Deliver class lectures following assigned lesson plans to meet and or exceed course performance objectives. Courses to be delivered with a strict adherence to safety for the participants and equipment at all times.
Develops custom courses to meet clients’ training needs in various fields and industries. Ensure all documentation for each course is submitted within established requirements.
Lecture classes with attention to safety, maintenance, and operation of machinery and equipment, following outline, handouts and texts.
Administer written and practical exams and submit evaluation reports on the trainees' performance.
Develop classes for clients at a reasonable cost as a value added option provided by Empire.
Assist in maintaining relationships with key company individuals and client contacts.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
Additional Responsibilities:
Create and maintain a positive working relationship with Empire personnel consistent with Empire values and the corporate mission statement.
Maintain training facility, library, training aids, tools and equipment.
Responsible for all materials used to prepare and deliver training classes.
Maintain class progress records for students attending training.
Assist in controlling training cost and expenses.
Assist in training, directing and mentoring instructors as well as students.
Assist in maintaining eTRAIN content library.
Perform other duties as assigned, including events and project specific work.
At times may lead and direct the work of others. Select, train, and schedule additional trainers as required.
Assist with machine delivery when formal training is required.
Address client concerns when identified and refer client to appropriate person when there is a need for support.
Report product and operational problems to a supervisor in the appropriate Empire department.
Report possible sales or service opportunities to a supervisor in the appropriate Empire department.
Assist in coordinating, scheduling, developing, and conducting client training.
Work within and promote corporate values.
Knowledge Skills and Abilities:
Highly skilled and knowledgeable in a specialized area of technical instruction; maintains and develops specialized knowledge. Familiar with a variety of the field's concepts, practices, and procedures.
Ability to prepare instructional objectives; including conducting needs analyses, making decisions on curriculum and delivery methods, and measure instructional results.
Must have experience in mining, earthmoving, and sand and gravel industries.
Must be familiar with all CAT machine groups and maintain familiarity with new technology as it becomes available to clients.
Must have exceptional computer skills.
Must have planning and organizational skills sufficient to develop, schedule and conduct training classes.
Must possess exceptional interpersonal skills and be able to communicate with all levels of employees in an organization, up to general manager.
Must be able to work within mine site specific requirements.
Must have acceptable attendance to meet all company standards and requirements.
Education and Experience:
Requires a bachelor's degree and/or at least equivalent technical experience of 5 years minimum.
Proof of high school diploma or General Education Degree (GED).
Must complete formal Train-the-Trainer courses.
Must complete the CAT CET course and become certified on at least 4 machine groups.
Minimum 7 years of experience in the heavy equipment industry.
Minimum 5 years of experience providing training
Current valid driver’s license.
MSHA certification required. Must be able to communicate (speak, read, comprehend, write) in English.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and talk or hear.
The employee frequently is required to sit, stand, walk, reach with hands and arms, climb or balance, and bend and kneel.
The employee is required to lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is occasionally required to drive.
This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outdoor weather, moving mechanical parts, high precarious places, vibration and toxic and/or caustic chemicals.
The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
The noise level in the work environment is loud.
Disclaimer:
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
