Job Description

The Enrollment Services Manager reports to the Director of Operations and is responsible for project management, communications management, human resource management, budget management, student staff management, and administrative support for the Office of Graduate Education. The Enrollment Services Manager must be detail-oriented, analytically-minded and able to balance multiple competing priorities and projects simultaneously. Successful candidates are those who are proactive, responsive, and able to operate independently while working collaboratively with diverse others.

Primary Responsibilities

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  Project Management: Work closely with the Director of Operations and other relevant staff within and beyond the Office of Graduate Education to manage short- and long-term projects and new initiatives.


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  Communications Management: Work closely with the Manager of Communications & Marketing to coordinate logistics for graduate education marketing and communications activities. This will include preparing and disseminating communications to prospective, new, and continuing students and maintaining OGE webpages.


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  Human Resource Management: Work with the Director of Operations, Executive Assistant to the Senior Vice Provost, unit leaders, and Human Resources partners to coordinate hiring and onboarding for full-time staff, student workers, and faculty developing and teaching corporate and online courses. 


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  Budget Management: Work with the Director of Operations, Executive Assistant to the Senior Vice Provost, unit leaders, the Office of the Provost, and the Budget Office to prepare and manage operating budgets.


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  Student Staff Management: Serve as front-line manager of select undergraduate and graduate student workers. This will include interviewing and hiring new student workers; designing and delivering trainings; creating and managing student worker schedules; and reviewing and approving timecards.


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  Administrative Support: Coordinate meetings, events, visits, and programs; maintain relevant office-wide calendars, including employee travel, events, and student programming.


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  Course Scheduling: Work with WebCampus, OCPE, academic units and the Office of the Registrar to schedule corporate and online courses, including assigning instructors and monitoring registrations.

Required Qualifications

• Bachelor’s degree required, Master’s degree preferred.


• 3+ years of experience in a university setting, including in the areas outlined above.


• Superior organizational skills and ability to thoughtfully balance conflicting priorities.


• Proven ability to effectively manage time and tasks in order to meet varying deadlines.


• Effective and professional communication skills (email, phone, and in person).


• Ability and willingness to learn new technologies and adapt to changing circumstances.


• Interest and motivation to identify the most efficient and effective ways of operating.


• Confident, mature, competent and professional demeanor.


• Advanced knowledge of Microsoft Office products, including Outlook, PowerPoint, Excel, and Word.


• Experience with WorkDay and/or Concur is preferred, though not required.

Compensation

Grade 5

Stevens values diversity and seeks candidates who can contribute to a welcoming climate for students, faculty and staff of all races and genders. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from qualified women and minority candidates as well as veterans and individuals with disabilities.

Department

General Submission Guidelines:

In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

Still Have Questions?

If you have any questions regarding your application, please contact Jobs@Stevens.edu

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.

Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.

Jeanne Clery Disclosure:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site: http://www.stevens.edu/sit/police