Instructional Designer at Everbridge

Posted in Other 8 days ago.

Location: Burlington, Massachusetts

Job Description:

*This is a remote position anywhere in the US.
Everbridge: a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions are currently seeking for a Instructional Designer.
TheInstructional Designerwill generate client-facing eLearning for our web-based SaaS applications. Deliverables include videos and eLearning interactions. The Instructional Designer is enthusiastic about helping clients build confidence using our products for critical event management.
The Instructional Designer will collaborate with other curriculum professionals on the Customer Learning team to meet client learning needs.

Job Duties

  • Design and deliver engaging eLearning that motivates learners and promotes user confidence with Everbridge products.

  • Conduct instructional research and analysis on learners and contexts

  • Work well with subject matter experts to identify target audience's learning needs

  • Collaborate with members of the Customer Learning team on training and documentation

  • Develop and maintain the skills and competencies needed to expertly use Everbridge products.

  • Adapt to organizational change due to rapid growth and expanding use cases for SaaS products with monthly releases.

  • Own their personal onboarding and continued understanding of Everbridge products and clients to support the rapid development of training deliverables assigned within an agile department.

Required Qualifications

  • 5+ years of experience as an Instructional Designer, ELearning Specialist or equivalent

  • Experience working with rapid development releases

  • Ability to create an engaging story, write effective instructional text, audio scripts/video scripts to create easy-to-consume content that promotes product usage and adoption.

  • Demonstrated ability to relay technically-oriented information in a consumable way to support diverse client learning needs.

  • Excellent communication skills (oral and written)

  • Proficiency in Articulate 360-Storyline, Adobe Photoshop, Premiere, and Audition

  • Proven working experience in instructional design and with instructional technology

  • Excellent knowledge of learning theories and instructional design models

  • Course, module, lesson, and curriculum planning skills

  • Solid knowledge in at least one Learning Management System

  • Visual design skills (Dreamweaver, Photoshop, Illustrator, etc) and ability to storyboard

Preferred Qualifications

  • The ideal candidate for this role has software training deliverable experience.

  • Experience with learning management systems

  • Familiarity with Everbridge solutions and use cases is a plus.

  • Bachelor's degree in Instructional Design, Multimedia, Marketing, or related field

Bridger Culture:
At Everbridge, we have a mission that matters-to keep people safe and businesses runningduring critical events. Our "Bridgers" join Everbridge to make a positive impacton the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives.We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience.Click hereto learn more about what we do. Passionate about our mission? Want to #BeTheBridge? Apply to be a part of our team today!Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.