JOB TITLE: Risk/Insurance Administrator

DEPARTMENT: Corporate (Risk Management/Insurance)

FLSA STATUS: Non-Exempt

JOB SUMMARY: The position works closely with the Risk Management team in the administration of the company’s property and casualty insurance programs, including incidents, claims and mitigation processes in support of property operations.

RESPONSIBILITIES:

•Support the administration of the property casualty insurance program.

•Prepare and maintain incident and claim reports.

•Assist in initial response to property losses.

•Ensure timely claim reporting and provide ongoing support to appropriate insurers.

•Evaluate claims for reporting and level of severity.

•Manage all claim documents and maintain all claim files.

•Monitor, support and follow up on all property and liability claims through closure/resolution.

•Review, track and reconcile incident and claim accounting of property losses.

•Track all claims and assist insurance companies and insurance appointed subrogation attorneys with investigations and subrogation.

•Hold third party administrators and insurers accountable to account handling instructions.

•Ensure carriers are appropriately reserving losses.

•Respond to requests from attorneys and adjusters.

•Coordinate and lead periodic claim update calls.

•Review and provide analysis and reporting on all claims.

•Notify lenders of losses, provide required updates, and prepare draws.

•Process insurance claim related invoices.

•Monitor accounting of property losses and provide reporting.

•Track and monitor self-insured retention.

•Develop/maintain company process on uninsured losses with a responsible third party.

•Manage internal subrogation process including claim submissions to responsible third-party insurers and pursue resolution.

•Collaborate on risk management strategies internally and with insurers.

•Prepare and maintain other reports as required.

REQUIREMENTS:

•H.S. Diploma or equivalent required.

•5+ years property casualty insurance and claim administration.

•Experience in property casualty real estate sector preferred.

•Proficient in Microsoft Word, Excel, Outlook & PowerPoint

•Strong organizational skills and excellent customer service skills.

•Strong verbal and written interpersonal & communications skills.

•Must be able to manage time efficiently and meet deadlines.