New Entrant Associate is an administrative position in the MATCH Program. The MATCH Program works in conjunction with Baltimore City Department of Social Services to ensure all children in Foster Care receive health services and assure children’s health needs are being met.
The responsibilities for this position are:
Assist clients and BCDSS staff in the reception area
Prepare for registration of new entrant cases by completing pre-registration packets
Register children into the MATCH Program
Submit New Entrant referral packets for mental health and Infants and Toddlers assessments
Track New Entrant mental health and Infants and Toddlers assessments to assure all referrals are completed within required time frames
Utilize the MATCH program database to identify and enter case related information
Utilize the CJAMS database to identify and enter case related information
Sort and electronically distribute New Entrant mental health assessments to assigned staff
Notify assigned staff when Infants and Toddlers Referrals have been completed
Assist with filing, copying and other administrative needs
Other job duties as assigned
Requirements & Experience:
Associates Degree preferred. High School Diploma or GED with significant office administration experience will be considered
Candidate must have a minimum of 2 years administrative experience in a fast-paced work environment, preferably in a hospital, doctor, or dental office
Self-motivated individual with critical thinking abilities
Problem solving skills
Proven ability to meet deadlines in previous positions
Strong Customer service skills
Good planning and organizational skills
Excellent oral and written communication skills and well-developed interpersonal skills
Professional appearance and demeanor
Computer literate specifically MS Word, Excel, Google Suites, and Outlook.
