Chase Commercial Term Lending is a dynamic organization, with an ever-changing environment. Roles and responsibilities may be expanded to accommodate changing business conditions and objectives, as well as to tap into the skills and talents of its employees. Accordingly, employees may be asked to perform duties that are outside the specific functions listed below.

1. Conduct a thorough review of the loan file to ensure it includes all relevant requirements, within designated turn-times and in accordance with departmental and regulatory requirements.

1. As assigned, work with Operations Manager, Client Specialist, Appraisal, Flood, Insurance, Legal and Closing business partners; along with outside Escrow and Title partners to ensure all documents are reviewed for accuracy, completeness and compliance with all Reg B, HMDA, application and rate lock requirements.

2. Review Borrower's loan application package and prepare an additional information letter (if required). Convey any issues discovered to the appropriate person in a timely manner.

3. Review entity organizational documents to validate the Borrower's/Principal's entity structure, authority to borrow, credit and financial liquidity.

4. Obtain and review preliminary title report, underlying title documents and title proforma for acceptability and required endorsements to meet Bank guidelines. Work directly with Title/Escrow partners to obtain additional information, as needed.

5. Review Borrower request(s) for changes and/or waivers of certain forms or loan documents and conditions, identify issues and concerns, coordinate timely communication of request(s) with Client Specialist, Regional Field Operations Manager and/or Client Manager.

6. Perform audit of Sales file and Underwriting file to ensure accuracy and thoroughness of data entry into appropriate Chase tracking systems prior to submission to the Closing/Delivery Group

7. Effectively manage expectations of Sales Teams in terms of timelines and completion of loan documentation checklist throughout the loan review process.

2. Partner with dedicated Sales team to perform parallel processing of the loan file, ensuring efficient turn times from application through submission to Closing.

3. The Loan Coordinator is the point of contact person for the Sales Teams, Underwriters, and Loan Closers throughout the due-diligence process to answer any questions that may arise. Work independently through complex transactions in a multi-state environment, coordinate specialized documentation with third parties as needed; identify issues/concerns and coordinate timely communication of request(s) with appropriate business partner(s) or Manager to expedite resolution.

4. Provide feedback to Management on operational improvements to processes/workflows. Perform accurate audit of files prior to submission to Underwriting and prior to submission to Closing.

5. As assigned, consult with Client Specialists, Client Managers, Operations Managers and Credit Executives on regional differences.

6. Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external business partners. Balance the test of reasonableness vs. compliance risks when stopping a file from moving forward in the process.

7. Develop and maintain knowledge of moderately complex MFL and CML loans and comply with Bank policy and regulations, industry standards, conveyance/settlement procedures, current real estate laws and terminology, and appraisal requirements.

8. Manage or demonstrate capacity to manage a pipeline averaging 25-35 loans at various stages (initial file review, submit to Underwriting and submit to Closing).

9. Maintain a constant balance of producing quality with a high-volume workload.

10. Performs related work, as required.

All employees are accountable for compliance with all laws and regulations when performing their job duties. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements. Employees must participate in required training on pertinent compliance laws and regulations as required by Chase Commercial Banking, including Commercial Term Lending specific training.

GENERAL REQUIREMENTS/COMPETENCIES:

Key Contacts/Communications: Primary interaction is with internal business partners (Client Specialists, Regional Field Operations Managers, Client Managers, Appraisal, Insurance, Flood, Credit, Closing, Operations Managers, Legal and Compliance).

The nature of communication activities involves influencing others through resourcefulness, tact, judgment and diplomacy in the presentation and discussion of matters of a complex nature. Advise others, influence, sell or promote, convince others and persuade to a specific action that supports business objectives and customer requirements.

KNOWLEDGE REQUIREMENTS:

• General office practices and customer service skills, establishing and maintaining effective working relationships as required by specific job duties.

• Operation of standard office equipment, including desktop or laptop computer, dual monitors, printers and scanners.

• General knowledge of software applications and automated and/or manual loan document and closing systems, as required by specific job duties.

• State and federal regulatory/reporting requirements pertaining to the assigned function.

• Internal policies, standards, procedures and practices to the assigned function.

• Understanding of collateral requirements with general exposure to loan documentation.

• Content, intent and application of local, state, federal laws/regulatory requirements, as they relate to the assigned function.

• Content and application of Bank's loan programs/products as they pertain to commercial real estate lending.

• Knowledge of accounting standards and practices and their application to loan processing and reporting activities.

• Knowledge of commercial real estate collateral requirements with exposure to multi-family, commercial, industrial, income property and real estate loan documentation, policies, practices and regulatory requirements.

• Knowledge of the appraisal process.

• Understanding of moderately-tiered borrowing entities, including, but not limited to, trusts, corporations, limited liability companies, partnerships and tenants in common.

• Basic knowledge of specialized loan documents (estoppels, subordinations, etc.).

• Prior work experience in loan processing and terminology.

DEMONSTRATED ABILITY TO:

General Office: Filing, general office machines, typing with use of word processing, knowledge of business format for typed documents, proofreading, spelling, punctuation, grammar, open, deliver and respond to e-mail, answer phones, and set priorities.

Data and Analysis: Research and classify data using systematic procedure, interpret data, compile results using known formula, study a situation or problem to determine resolution, merge multiple sets of data, identify alternative course of action, interpret meaning of information, formulate conclusions, decide course of action based on analysis and within scope of authority.

Math: Addition, subtraction, multiplication and division, accounting fundamentals relating to debits/credits and their relationship to the General Ledger.

Organization: Make decisions and take actions within scope of authority, establish proper record keeping systems.

Communications: Communicate effectively with diverse groups and individuals. Clearly conveys information and ideas, listens and responds timely and appropriately to Sales and external contacts throughout the entire loan process. The nature of communication activities involve exchanging routine and non-routine information, defining and articulating requirements/standards, internal and external policies and procedures, providing guidance to others, troubleshooting problems where there is a requirement to justify a viewpoint/position, in order to meet time sensitive deadlines. Minimize or eliminate probable errors that would have a significant impact on operations, lending relationships and risk exposure to the bank.

Training Requirements: The incumbent must have successful knowledge of the following:

• Banking

• Mortgages

• Residential or commercial real estate lending

• Title Insurance review

Service: Face-to-face, telephone or electronic service, respond to and follow-up on complaints and problems, refer customers to appropriate person(s), and maintain product and service knowledge. As needed, explain services and turn-times.

EDUCATION/EXPERIENCE REQUIREMENTS:

• High school diploma or GED;

• Bachelor's Degree preferred or;

• 3-5 years related job experience with knowledge of residential or commercial real estate loan processing concepts and related government regulations to independently prioritize, organize and execute loan processing functions to meet time sensitive and mandatory delivery deadlines in a high volume, regulatory environment.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans