We are eager to welcome you as a new Teller to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.
Job Duties:
Performing transactions such as accepting deposits and loan payments, cashing checks, issuing money orders and cashier’s checks.
Provide efficient and exceptional customer service both in person and over the phone.
Complying with privacy policies and procedures to maintain customer confidentiality and information protection.
Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures
Completing and passing all required regulatory compliance training as assigned
Connecting customers to the appropriate department specialists that can help them with specialized financial needs.
Engaging customers in person and by phone to assist, and conduct transactions through self-service technologies.
Perform any additional duties and tasks assigned by management.
Qualifications & Skills:
Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives.
Excellent communication skills that build customer relationships based on trust.
Strong critical thinking and problem-solving skills to meet our customer's needs.
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change.
Ability to collaborate with others to achieve shared goals.
Proficient in Microsoft Office.
Ability to work location hours, including some weekends and evenings.
Education, Experience & Licenses:
High school diploma (or equivalent).
Preferred- Associate’s degree or higher.
Minimum 6 months banking or cash handling experience.
Minimum 6 months customer service experience.
Experience
Preferred
Less than 1 year(s): A minimum of six months’ cash handling experience.
A minimum of six months’ previous banking or customer service experience.
Education
Required
High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
