Job Description:

Description

Essential Duties And Responsibilities

Provide support and technical assistance to families in the process of being enrolled in subsidized child care programs, which include the following responsibilities:

- Verify family eligibility and schedule families for orientation in all qualifying subsidized childcare programs such as CalWORKS, Alternative Payment and FCCHEN. 15%

- Review family cases and request appropriate documentation to determine family eligibility and program compliance. 10%

- Develop and maintain accurate, legible and complete written records of families' program activity. 10%

- Certify families within specified timeframe; including families from eligibility list and provide technical assistance to CalWORKs participants transitioning from stage 1 to stage 2. 10%

- Audit program files to ensure cases are compliant and adhere to internal accountability standards. 5%

- Receive and process documentation submitted by families and child care providers, in a timely manner and according to program regulations and guidelines. 10%

- Conduct face-to-face meetings and family orientations, both scheduled and walk-in, with families and childcare providers in order to receive and process documentation and/or discuss changes in the family's case. 20%

- Provide support and technical assistance, as needed, to parents and providers, regarding child care options and locating and accessing community resources. 5%

- Maintain CCRC's eligibility list which consists of phone calls, face to face meetings and data entry. 10%

- Maintain knowledge of Title V funding terms and conditions, guidelines and regulations for various CCRC programs, necessary for performance of job responsibilities. 5%

Non-Essential Duties And Responsibilities

These duties include tasks that are required, but currently comprise of less than 5% of the daily workflow for this job:

- Participate in departmental, agency and professional meetings and workgroups, as assigned.

- Assist Supervisor and Manager in developing policies and procedures to meet state and federal program requirements and agency goals.

- Work together with staff from other agencies, including Department of Children and Family Services, for the benefit of participating families.

- All other duties that may be required, as part of the essential functions of the job, as assigned.

Job Specifications

Associate's Degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies, or related field (as approved) or 2 years equivalent related work experience. Bachelor's Degree preferred.

Related work experience in Child Development, Social Work, Psychology, Human Services, Family Studies, Sociology or related field.

Strong interpersonal skills; the ability to honor confidentiality, and work sensitively and supportively with participating families.

Demonstrated proficiency and experience with Windows-based programs and data entry.

Flexibility, maturity of judgment and ability to work collegially.

Strong organizational skills and the ability to complete projects under tight deadlines, even when there are competing requirements and changes in assignments.

Experience working with families and children at risk of abuse or neglect, a plus.

Ability to converse, write and/or translate in Spanish, or Armenian, as well as English strongly preferred in order to convey program information in the native language of the family.

Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the public to work as part of a team, and collaborate with colleagues.

Ability to maintain all assigned workflow and a high level of customer satisfaction in a fast paced working environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

Apply Now