About FireMon

As a thought leader in a space we invented, FireMon is paving the way in the cybersecurity industry across the globe. At FireMon, you'll find a disruptive, cutting-edge environment. It's a place where being proactive is rewarded and each day is more innovative than the last. This drive permeates everything we do - from how we develop our products to how we engage with our customers and how we get things done.

One of the biggest benefits of working with a groundbreaking company like FireMon, is the huge impact employees have on the overall product and business. Each person's work directly affects the outcome of the finalized product and success of the business. Additionally, you can voice your ideas and collaborate across departments to learn new aspects of the company. Since we are securely backed by some of the savviest investors in the industry, you get the security of an established organization but at the same time get to experience the agility and autonomy of a smaller company.

Description

The Account Development Representative manages our relationships with new and existing clients to ensure their success with the solutions they have licensed and continue to secure their annual support renewal.About the Role
- Grow revenue through attaining or exceeding maintenance renewal revenue goals.
- Manage timely, in month/quarter closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
- Proactively contact customers a minimum of 90 days in advance of renewal date and explain the product and support benefits of continuing maintenance services.
- Identify and manage add on or cross sell opportunities by transferring to appropriate sales representative to advance the sale cycle.
- Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.
- Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.
- Demonstrate strong forecasting and funnel management of your assigned territory.
- Contribute to and support the territory plans in conjunction with sales representatives.
- Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.
- Gain in-depth knowledge of FireMon solutions, industry trends, and competition
- Promote and sustain a high-level of communication between FireMon team members to ensure client challenges and opportunities are clearly understood
- Work with Marketing, Technical Support, Technical Account Management and Technical Services to complete Customer Success initiatives and day-to-day account managementRequired Skills and Experience
- Bachelors Degree in Business Administration or related field.
- Two or more years of sales experience
- Demonstrated success understanding business objectives and meeting or exceeding goals
- General understanding of contracts and terms specific to maintenance renewals.
- Good negotiation skills
- Strong time management and prioritization skills
- Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
- Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle.
- Exercising sound business judgment while displaying professional and appropriate behavior
- Maintaining reliable and predictable attendance
- Ability to work well both independently and within a team environment.Preferred Skills and Experience
- Prior maintenance renewal experience
- Prior experience with Salesforce
What it Takes to be Part of the FireMon Team

FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers.

Our customers have unique and complex security problems that are difficult to solve. This doesn't intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today.

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