With the Deli-CMS Manager, you are an ambassador of the department and will set an example for excellence as you assist in the management of all relevant functions and activities
Ensuring all guests are greeted and proactively assisted in an engaging manner with accurate and timely information
Having the knowledge to prepare, slice and cut The Fresh Market's deli items and provide service recommendations to guests and accommodating their special requests
Coordinating the ordering of deli items with the Deli-CMS Manager
Properly receiving/stocking of goods that follow rotation standards when replenishing product levels to reduce shrink and damage, enforcing product management standards
Unload deliveries of product to ensure freshness and quality; including cases, coolers, and freezers
Assist with engaging, motivating, and training team members "on-the-job" as well as through The Fresh Market Academy to provide excellent guest service in a safe and secure manner
Ensure that department team members are adhering to The Fresh market standards and policies
Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
Position Description
At a minimum, what you'll need:
3 plus years of experience in a guest service role
1 to 2 years of leadership experience
Working knowledge of Microsoft Office
Must be at least 18 years of age
Preferred Qualifications :
High School Diploma or equivalent
Deli, Restaurant Management, Culinary or Grocery experience
Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising
Physical and Work Conditions
Repetitive hand/arm movements, grasping, bending, reaching, ability to lift , push or pull up to 3 0 pounds by oneself, exposure to extreme temperatures
Ability to use tools equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment
Required to spend long periods of time on feet and stand or walk without a break (for up to 4 hours or as required by law )
Required to wear approved hat, hair net, and/or beard guard , and personal protective equipment
REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.