Company Description At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest growing companies in a truly essential industry. In your role at Optiv, you'll be inspired by a team of the brightest business and technical minds in cyber security. We are passionate champions for our clients, and know from experience that the best solutions for our clients' needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We're proud of our team and the important work we do to build confidence for a more connected world.
Job Description The Consultant, Technology Solutions is responsible for post-sales product and service implementation. Technology Solutions Consultants are responsible for completing assigned projects in a manner consistent with the team's Consulting Standard, which emphasizes the importance of providing exceptional customer service. They are also responsible for meeting consulting billing objectives.
Install, test, evaluate customer ordered equipment and software.
Train customers on how to use Optiv installed technology.
Ensure customer communication and satisfaction when project is complete to be sure project has met all proposal objectives and is completed on-time.
Act as representative to identify opportunities as they relate to Optiv's practice areas.
Refer potential add-on sales opportunities to either account managers or solutions engineers.
Maintain quality service by establishing and enforcing organization standards.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as ISSA.
Obtain and maintain top tier vendor certification.
Complete administrative project tasks like time and expense entry, status reporting, and project completion reporting.
Qualifications REQUIRED QUALIFICATIONS:
Expertise with one or more of our core Technology Areas: Security Event Management, Content Protection (DLP, Encryption, Access Control), Endpoint Security typically obtained in 3-5 years.
Previous experience with File Integrity Monitoring platforms, ideally Tripwire.
Thorough understanding of large scale environments
Strong presentation and verbal communication skills
Process-oriented individual with strong attention to detail, and strong organizational skills
Excellent, detailed writing skills
Expert knowledge of using Microsoft Office.
Ability to build relationships with and influence other functional areas
Well-developed negotiation skills.
Ability to build consensus.
Strong interpersonal skills
Ability to manage multiple tasks in parallel.
College degree, A.S. or higher
Certifications with one or more of our core Technology Solutions partners: ArcSight, Q1Labs, Symantec, Websense, RSA and McAfee
Strong relationships with security experts within the region
Knowledge of regulatory compliance: GLBA, SOX, PCI, HIPAA and Assessment Services a plus
CISSP or other professional certifications
Additional Information Why you'll love it here: If you are seeking a culture that supports growth, fosters success and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations ? Managed Services and Identity and Data Management. Optiv remains committed to championing Diversity, Equality and Inclusion within our organization and throughout the industry. With Optiv you can expect: • Work/life balance. We offer "Recharge", a flexible, time-off program that encourages eligible employees to take the time they need to recharge • Professional training resources, including tuition reimbursement • Creative problem-solving and the ability to tackle unique, complex projects • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. • The ability and technology necessary to productively work remote/from home (where applicable). Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.