Loan Portfolio Servicing Specialist at Banc of California

Posted in Banking 6 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Santa Ana, California

Job Description:

Banc of California, Inc.
(NYSE: BANC) is a bank holding company with approximately $9 billion in assets
and one wholly-owned banking subsidiary, Banc of California, N.A. (the “Bank”).
With our 700+ dedicated professionals, we provide customized and innovative banking
and lending solutions to businesses, entrepreneurs and individuals throughout
California. We proudly partner with community organizations that provide
financial literacy, job training, small business support, and affordable
housing to help improve the communities where we live and work. With a
commitment to service and building enduring relationships, we provide a higher
standard of banking.


Responsible for the annual, semi-annual, and quarterly
mailers, monitoring and tracking of updated financials, verifies and tracks
loan covenants to periodic reviews, monitors risk rating changes and tracks
annual site inspections.  Setting up
financial requirements and other loan covenant ticklers and generating a ticker
report. Monitors maturing loans, unauthorized transfers, and bank-controlled
deposit accounts. Performs all duties in accordance with the company’s policies
and procedures, all U.S. state and federal laws and regulations, wherein the
company operates.


  1. Owns
    the entire process for annual, semi-annual, and quarterly mailers which
    includes but is not limited to: ordering supplies, generating letters to be
    sent by mail/email, following up with borrowers to collect missing financials,
    tracking financials received, and labeling financials appropriately.

  2. Works with
    team lead to create financial tracking and periodic review reports.  Verifies and tracks loan covenants to periodic
    reviews, loan documents, bridge loan reports; monitors risk rating changes, and
    tracks annual site inspections, date or performance and notes any deferred

  3. Responsible
    for setting up financial requirements and other loan covenant ticklers on the
    bank-wide covenant/tickler tracking system and for generating monthly Tickler

  4. Audits
    by obtaining credit files from shared drive in a timely manner, stages all
    credit files, and ensures updated financials are placed in audit folders before
    they are provided to auditors.

  5. Other
    duties include follow-up of missing financials, deferred maintenance issues,
    covenant violations, collection of delinquent loan payments, and monitors
    delinquent property taxes and lapses to insurance coverage(s)

  6. Treats
    people with respect; keeps commitments; inspires the trust of others; works
    ethically and with integrity; upholds organizational values; accepts
    responsibility for own actions.

  7. Follows policies and procedures; completes
    tasks correctly and on time; supports the company’s goals and values.

  8. Demonstrates
    knowledge of and adherence to EEO policy; shows respect and sensitivity for
    cultural differences; educates others on the value of diversity; promotes
    working environment free of harassment of any type; builds a diverse workforce
    and supports affirmative action.

  9. Performs the position safely, without
    endangering the health or safety to themselves or others and will be expected
    to report potentially unsafe conditions. The employee shall comply with
    occupational safety and health standards and all rules, regulations and orders
    issued pursuant to the OSHA Act of 1970, which are applicable to one’s own
    actions and conduct.

  10. Performs other duties and projects as


Banc of California is an equal opportunity
employer committed to creating a diverse workforce. All qualified applicants
will receive consideration for employment without regard to age (40 and over),
ancestry, color, religious creed (including religious dress and grooming
practices), denial of Family and Medical Care Leave, disability (mental and
physical) including HIV and AIDS, marital status, medical condition (cancer and
genetic characteristics), genetic information, military and veteran status,
national origin (including language use restrictions), race, sex (which
includes pregnancy, childbirth, breastfeeding and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity, gender
expression, and sexual orientation.


  • Basic level of work experience, knowledge
    and training in loan servicing activities and terminology.

  • Effective organizational
    and time management skills

  • Basic knowledge of
    related state and federal banking compliance regulations, and other Bank
    lending policies governing lending including but not limited to fair lending,
    privacy, RESPA as well as company operational policies and procedures, and the
    company’s products and services.

  • Basic
    skills in computer terminal and personal computer operation; mainframe computer
    system; word processing, spreadsheet and specialty software programs

  • Intermediate
    typing skills to meet production needs of the position

  • Basic
    math skills; calculate interest and percentages; balance accounts; add,
    subtract, multiply and divide in all units of measure, using whole numbers,
    common fractions and decimals; locate routine mathematical errors; compute
    rate, ratio and percent, including the drafting and interpretation of bar

  • Ability
    to understand, remember, and apply oral and/or written instructions or other

  • Ability to organize
    thoughts and ideas into understandable terminology

  • Ability to organize and
    prioritize own work schedule on a short-term 
    and long-term basis

  • Ability to understand
    and follow basic instructions and guidelines

  • Ability to complete
    routine forms, use existing form letters, and/or conduct routine oral

  • Ability to work with
    general supervision while performing duties


  • High
    School Diploma required; Bachelor’s Degree preferred

  • A
    minimum of 2 years of related experience/training in loan servicing within the
    financial services industry