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Sup, Mortgage Fulfillment at PennyMac

Posted in Other 30+ days ago.

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Location: Tampa, Florida

Job Description:
Supervises the Correspondent Purchase Review Audit department include supervising a team of Purchase Review Auditors who review, analyze and evaluate documentation received from Correspondent customers for purchase and ensures document accuracy, compliance and credit quality of residential mortgage loans (conventional conforming, conventional high balance, FHA, VA and Jumbo). Supervisor will ensure the accurate and timely audit of residential mortgage loans. Continually identifies and facilitates implementation of improved policies, procedures, tools and systems changes to reduce audit cycle time, ensure zero errors/defects in auditing loans and deliver excellent customer service to external clients as well as internal departments.
Ask us about our sign on bonus for this position! *Eligible for applicants from 4/1/2020 to 9/1/2020

Job Description
  • Lead a team focused on providing support to the Mortgage Fulfillment Division
  • Manage, monitor and measure the performance of queues and processes
  • Oversee coordination within the division to ensure consistent and proper execution
  • Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
  • Support, recommend and implement technology initiatives
  • Communicate monthly results to management on departmental performance objectives
  • Monitor staff performance according to established standards
  • Act as the main point of escalation for all issues within the function
  • May be required to support new business initiatives through demonstration of existing management capabilities
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:
  • 4 year college degree or equivalent work experience
  • Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
  • Strong Analytical skill set
  • Excellent presentation and organizational skills; ability to collaborate, manage and expand relationships across the organization and with all levels of management
  • Ability to work with data, spot trends and draw conclusions
  • Ability to work independently with minimal supervision
  • Mortgage experience a plus

Years of Experience: 3

Education: Bachelor's Degree