Posted in Admin - Clerical 30+ days ago.
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Location: WOODLAND HILLS, California
Quality Assurance Representative - Total Merchant Services - Woodland Hills, CA
Total Merchant Merchant Services, a subsidiary of North American Bancard, is looking for a Quality Assurance Representative to join our Customer Boarding Department. This role is responsible for maintaining data integrity while also verifying adherence to company policies and practices. This position is accountable for reviewing source documents and identifying inconsistencies that need to be corrected for newly boarded customer accounts. In this role, you will also support the call qeue by taking calls related to customer boarding. Success in this role requires an energetic, solution solving individual with strong attention to detail while consistently meeting service levels. This position is key in building customer loyalty and ensuring revenue integrity.
What you'll be doing:
What we need from you:
GET TO KNOW NORTH AMERICAN BANCARD
North American Bancard helps businesses prosper through smarter commerce for all and we're committed to building the next generation of payment technologies and experiences. More than 250,000 satisfied merchants trust us to process more than $34 billion worth of transactions every single year. Propelled by cutting-edge technology, user-friendly products, and features, and the best customer service in the business, we continue to innovate to satisfy our clients and their customers.
At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
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