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Customer Service Rep at HomeTeam Pest Defense

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Stafford, Texas





Job Description:

At HomeTeam, we put people first.


We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.


As a Customer Service Representative, you can expect to:



  • Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics

  • Providing information to prospective customers, initiating new service and properly setting up customer accounts

  • Maintaining good customer relationships

  • Escalating appropriate inquiries or problems to mangers

  • Talk to, calm down, and diffuse customers

There’s plenty of perks too! HomeTeamers enjoy:



  • Comprehensive benefits package including medical, dental, vision & life Insurance

  • 401(k) plan with company match, employee stock purchase plan

  • Paid vacation, holidays, and sick leave

  • Employee discounts, tuition reimbursement, dependent scholarship awards

  • HomeTeamer discounts

  • An opportunity to advance within the company

  • Recognition for a job well done

  • A friendly work environment

  • Employee referral bonuses

  • The opportunity for professional growth and respect that comes from working for an industry leader

 Why HomeTeam?



  • HomeTeam Pest Defense is the #1 pest management company providing service to homebuilders and the 3rd largest residential pest control company in the United States.

  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction.

  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

  • The Pest Management Industry is growing – and is a recession resistant line of business

  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA


Are you ready to join the (Home)Team?



Requirements:  We require the ability to pass a drug screen.  Candidates must meet the job requirements and perform job duties with or without accommodations.


Additional context: Phone, email, mail, social media, customer, customer service, time management, communication, product, service, product knowledge, satisfaction


 





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