Ensures personnel are following procedures when performing repairs to equipment and maintenance through various audits, inspections and tests. Conducts market research and provides a competitive landscape as it pertains to engineering, maintenance, custodial and grounds services.
Devise procedures to inspect and report quality issues.
Monitor all operations that affect quality.
Supervise and guide inspectors, technicians and other staff.
Assure the reliability and consistency of production by checking processes and final output.
Appraise customers’ requirements and make sure they are satisfied.
Report all malfunctions to production executives to ensure immediate action.
Facilitate proactive solutions by collecting and analyzing quality data.
Review current standards and policies.
Keep records of quality reports, statistical reviews and relevant documentation.
Ensure all legal standards are met.
Communicate with external quality assurance officers during on-site inspections.
Proven experience as a Quality Assurance Manager or relevant role.
Thorough knowledge of methodologies of quality assurance and standards.
Excellent numerical skills and understanding of data analysis/statistical methods.
Good knowledge of MS Office and databases.
Outstanding communication skills.
Great attention to detail and a results driven approach.
Excellent organizational and leadership abilities.
Reliable and trustworthy
BS/BA in Business Administration or relevant field.
Certification of quality control is a strong advantage.
Regularly required to sit, stand, walk, bend and lift objects.
Work environment will be a combination of an office and facilities being managed/supervised.
Must have the ability to travel to and from various buildings on campus grounds using standard forms of transportation.