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Quality Assurance Manager - Howard University at Thompson Hospitality Corporation

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Tuskegee, Alabama

Job Description:

Ensures personnel are following procedures when performing repairs to equipment and maintenance through various audits, inspections and tests. Conducts market research and provides a competitive landscape as it pertains to engineering, maintenance, custodial and grounds services.


  • Devise procedures to inspect and report quality issues.

  • Monitor all operations that affect quality.

  • Supervise and guide inspectors, technicians and other staff.

  • Assure the reliability and consistency of production by checking processes and final output.

  • Appraise customers’ requirements and make sure they are satisfied.

  • Report all malfunctions to production executives to ensure immediate action.

  • Facilitate proactive solutions by collecting and analyzing quality data.

  • Review current standards and policies.

  • Keep records of quality reports, statistical reviews and relevant documentation.

  • Ensure all legal standards are met.

  • Communicate with external quality assurance officers during on-site inspections.


  • Proven experience as a Quality Assurance Manager or relevant role.

  • Thorough knowledge of methodologies of quality assurance and standards.

  • Excellent numerical skills and understanding of data analysis/statistical methods.

  • Good knowledge of MS Office and databases.

  • Outstanding communication skills.

  • Great attention to detail and a results driven approach.

  • Excellent organizational and leadership abilities.

  • Reliable and trustworthy

  • BS/BA in Business Administration or relevant field.

  • Certification of quality control is a strong advantage.


  • Regularly required to sit, stand, walk, bend and lift objects.

  • Work environment will be a combination of an office and facilities being managed/supervised.

  • Must have the ability to travel to and from various buildings on campus grounds using standard forms of transportation.