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Desktop Support at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Plano, Texas

Job Description:

Cognizant is hiring for "Desktop Support"- Plano City, TX, Interested candidates who are willing to relocate within the USA can apply. Relocation assistance will be provided

Note:“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.”

Job Description:

• Deskside support for any user where a ticket has been dispatched from the Service Desk 

• Stage devices in preparation for deploying them to the users. Staging will include: Install OS ,Rename computer ,Join Domain , Install software as per request

• Break/Fix support for end-user computer devices 

• Deployment and retrieval of new end-user devices to end users, including a brief tutorial to familiarize the user with the device 

• Install specialty software based on user requests

• Order parts to repair hardware, with approval leadership. 

• Assess issues and diagnose problems with user devices

Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.  Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.