Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline "Focus on you" makes the company's commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.
Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.
POSITION SUMMARY:
The Compliance Systems Analyst is responsible for partnering with the Compliance business team to introduce and deliver IT innovation, enhancements, and projects - role will perform IT and end-user support for the applications, systems, and technology for the Compliance business team and will provide IT Project Management for initiatives, as necessary; role will have a specific focus on data analytics.
Focused Data Analytics activities will be:
assisting in managing and enhancing Indivior's Global I&C Business Analytics program
ensuring data integrity and quality within in-house and external vendor platforms
developing and maintaining innovative analytical solutions and dashboards for stakeholder reporting
facilitating effective project management of I&C Business Intelligence initiatives aligned with strategic priorities and
actively participating in the SDLC/QMLC process, aiding in systems analysis and documentation for project advancements.
Role will business liaise and when necessary perform technical configuration and is expected to be the go-to-person for Compliance systems - role will partner with business colleagues to assist as necessary with planning, budgeting, and delivering IT projects, applications, enhancements, and services in line with the needs and priorities identified by the business.
The role will perform operational/maintenance activities for Compliance systems and technology and will partner with application vendors to ensure functionality, maintenance, and operations of these systems. The role will provide business process, technical configuration, and implementation expertise to ensure quality delivery of systems and technology that adherence to all Indivior legal and security standards.
The role requires effective communication and team skills and the ability to formulate technical recommendations and a drive to organize activities/projects to meet timelines and objectives.
ESSENTIAL FUNCTIONS:
Role is responsible for:
Translating business needs into business cases and then into focused/effective IT requirements
Building strong relationships with Compliance business stakeholders
Facilitating continuous improvement - identifying/driving end user business productivity and user experience improvements
Ensuring system security and controls are implemented and followed and that all IT security risks are covered in the development/deployment of systems
Establishing/embedding IT business processes in engagements/projects performed
Recommending functional and technical application enhancements for continued business effectiveness
Examining feasibility of potential applications; identifying and recommending the most appropriate solutions to utilize and the related impact of the options on the business
Assisting in design and enhancement/modification of systems through analysis, clarification, and definition of user requirements - actively share and be open to best practices, ideas, opportunities, and issues
Perform and/or participate in system/technology maintenance (updates, upgrades)
Ensuring data quality by conducting data monitoring within in-house data warehouses and external vendor platforms to ensure accuracy in I&C reporting
Monitoring data processing: overseeing I&C-related data processes, monitor for deviations from data governance protocols, and report findings to the Data Asset Owner and Admin
Performing data analysis and solution development: analyzing data from various sources to create robust, innovative dashboards with compelling visualizations for Global I&C stakeholders
Coordinating and liaising with business for technology initiatives, data governance, and data warehouse management - coordinate and schedule meetings and communications
Providing Project Management support - assist in managing Global I&C Business Intelligence program initiatives, including scheduling, coordination, tracking, and administrative tasks
Participating in SDLC/QMLC Process - aiding in business/systems analysis and authoring related documentation throughout project progression; coordinate meetings with business and technical stakeholders to review and align deliverables
Provide end-user support
Provide audit support
Manage external vendor relationships
MINIMUM QUALIFICATIONS:
Education: 4-year Bachelor's Degree
Field of Study: Information Systems, Computer Science, Mathematics/Statistics, Data Analytics, or a related field
Industry: Pharmaceuticals / Life science
Computer Skills: Windows, MS Office, SharePoint, Teams, Microsoft Project, ServiceNow, iPad, and iPhone
Experience:
2+ years IT experience (Required)
Experience/understanding of the System Development Life Cycle or similar methodology (Required)
Experience with Data Analytics and associated Business Intelligence platforms (highly Preferred)
2+ years of Pharmaceutical IT experience and business awareness, understanding preferably from working with / in multinational Pharma environments (Preferred)
2+ years of Pharmaceutical IT experience in a support, operations, maintenance, or delivery role with SaaS, Cloud hosting, customizable SaaS/hosted solutions (Preferred)
Experience working with outsourced vendors (Preferred)
Knowledge of Pharmaceutical/BioTech business processes (Preferred)
Knowledge of SAP, Veeva, and Concur systems (Preferred)
Understanding of predictive modeling and machine learning algorithms (Preferred)
2+ years of experience in project coordination, specifically in a business analytics or technology environment
Proficiency in PowerBI, Tableau, and other BI tools for data visualization and dashboard creation
Familiarity with ETL processes, data modeling, and SQL
Involvement in technical and multi-functional teams
Experience writing business feasibility reports and performing presentations
Understanding of basic financial tools and techniques in budgeting and forecasting desirable
COMPETENCIES/CONDUCT:
In addition to the minimum qualifications, the employee will demonstrate:
Customer and results orientated personality
Role requires effective communication and team skills
Support, diagnostic and problem-solving skills experience
Flexibility in thinking/action and pragmatic in solving problems
Flexibility in role and approach, comfortable adopting and adapting role as required
Fluency in English is essential
BENEFITS:
Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes
3 weeks' vacation plus floating holidays and sick leave
401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions discount and profit sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health and Dependent Care Flex Spending options
Adoption assistance
Tuition reimbursement
Leverage Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Auto/Home coverage
Gym, fitness facility and cell phone discounts
Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees.
GUIDING PRINCIPLES:
Indivior's guiding principles are the foundation for each employee's success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
COMPLIANCE OBLIGATIONS:
Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:
Employee Obligations:
Always act with honesty and integrity.
Risk IQ: Know what policies apply to your role and function and adhere to them.
Speak Up: If you see something, say something.
Manager Obligations:
Always act with honesty and integrity
Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
Model and reinforce a Speak Up culture on your team.
The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.
