This is an exciting time to join our dynamic organization! BioReference, an OPKO Health company, is the largest full service specialty laboratory in the United States that gives healthcare providers and patients the power to make confident healthcare decisions. With a focus on oncology, urology and women's health, BioReference offers comprehensive test solutions and unparalleled expertise based on a 40 year legacy of proven science and exceptional service. Join our team and become part of the journey in making our patients and customers the highest priority. Job Description
We are looking for a Specimen Processing Supervisor.
Position Summary:
Responsible for the overseeing following activities: training of all personnel, all daily operations of Specimen Processing, Ensure all Compliance Policies are followed, low error rate, and productivity within company standards. Ensure maintenance of a safe, ergonomically sound, professional environment.
JOB RESPONSIBILITIES:
Responsible for managing daily operations of departments
Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc)
Oversee implementation of SOPs for Specimen Processing in accordance with company policy
Oversee/Ensure all processing documentation is complete and reviewed as required.
Ensure Specimen workflow from logistics meets the needs of the department
Monitor Special Handling of identified Clients, to ensure irreplaceable patient samples are not mishandled specimens/orders.
Must be able to establish a positive work environment that actively encourages and supports employee involvement.
Hold regularly scheduled staff meetings.
Track/enter time/attendance of employees.
Prepare month-end reports.
Investigates/resolves and responds to client complaints.
Monitor schedules to ensure minimal overtime for employees.
Identify, develop and implement process improvement plans.
Responsible to ensure company Policies are followed.
Responsible for training and development of staff.
Monitor on-going performance of employees; provide corrective action and counseling as required.
Effectively work with internal departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments, and foster continuous improvements.
Any/All other projects as assigned by management.
JOB REQUIREMENTS:
College Degree Preferred but not required
At least two years supervisory experience in fast paced clinical lab setting
Computer skills, MS Office applications
Medical or production background preferred.
The ability to effectively work with internal departments to resolve problems. Must have interpersonal skills and foster continuous improvements.
Must be flexible and available based on staffing requirements, weekends, and holidays, on call and long hours.
Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client and employee concerns in a professional manner.
Exercise consistent sound judgment.
Capable of handling multiple priorities in a high volume setting.
Able to organize projects within the processing department and with cross functional departments.
BioReference Laboratories is an Equal Opportunity Employer.
