Project Manager at BC Forward

Posted in Other 5 days ago.

Location: Redmond, Washington





Job Description:

Project Manager



BCforward is currently seeking highly motivated Project Manager for an opportunity in Washington, DC/ Redmond, WA




Position Title: Project Manager




Location: Washington, DC/ Redmond, WA




Anticipated Start Date: ASAP


Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.



Expected Duration: 5 Months Contract




Job Type: FULL TIME Contract



Pay Range: [48.00/hr.] - [50.00/hr.]



Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).



Job Description



Our team is hiring a highly motivated and organized Project Manager to help with security operations planning, administrative support, and customer communications & presentations supporting our 2024 US Elections customers and our Election Situation Room.


This work will support a nonpartisan team that coordinates support for organizations that underpin free and secure elections. You will interact with customers such as political campaigns, election authorities, and elections technology vendors to help with project management, customer communication, work tracking, administrative scheduling tasks, security incident response planning, and business process optimization to ensure that elections-critical customer workloads are properly identified, tracked, and supported across the various security and support teams.



Role and Responsibilities:



  • Develop, document, and execute the logistics of our "election situation room". This includes developing cybersecurity incident response plans, documenting customer support escalation paths, and writing Standard Operating Procedures. Later, this may also include Tier-1 triage of customer issues. [40% time]

  • Direct contact with customers of varying size and IT maturity, presenting and explaining Microsoft's election security and cloud offerings [30% time]

  • Project Manage, track, update, and generate status reports & project metrics for our elections workstreams [10% time]

  • Administrative coordination, scheduling, and logistics to facilitate customer conversations and internal meetings [20% time]




Skills Needed:



  • Highly self-motivated, able to complete tasks on-time without continuous oversight, and able to seek out new tasks once assigned work is completed.

  • Strong external communications skills, professional email writing style, and the ability to effectively present directly to customers, VIPs, and executives.

  • Strong organizational skills, attention to detail, and a detail-oriented focus on logistics, tracking, and scheduling.

  • The ability to clearly document workflows, create guides, articulate dynamic plans, and draft operational documents.

  • Candidates should be comfortable with and respectful of the confidential nature of cybersecurity issues

  • Working knowledge of Microsoft's collaboration and productivity tools, such as Teams, SharePoint, Word/Excel/PowerPoint, Outlook for emailing and calendaring, and Windows 11

  • The ability to remain politically neutral and nonpartisan while working, as this role will equally support elections organizations and bipartisan political organizations




Experience Needed



  • Experience working with US elections and state & local governments is strongly preferred

  • Experience in the field of cybersecurity

  • Experience developing written procedures

  • Customer-facing experience and comfort giving presentations and explaining products, services, and offerings

  • Bachelors degree or higher

  • 4-6+ years of relevant experience working in operations roles with passion for developing effective processes, ideally in an elections or campaigns context.




Top 3 Skills Required + Years of Experience:



  • Minimum 4 years experience with operations, security operations center, and/or project management background

  • Minimum 2 years experience with Familiarity working in or around the US Elections ecosystem

  • Minimum 2 years experience with cybersecurity concepts and topics (non-technical is OK), or IT customer support functions

  • Minimum 2 years experience with written communications and presentations to Executives/VIPs/high-level customers




Benefits:



BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.



About BCforward:



Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.


BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.


This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 224468 when responding to this ad.


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Job Snapshot




Employee Type

Contractor



Location

Redmond, WA (Onsite)



Job Type

Business Development, Information Technology, Other



Experience

Not Specified



Date Posted

07/09/2024
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