National Account Consultant - National Central Acct Management at Elevance Health

Posted in Other 11 days ago.

Location: Indianapolis, Indiana

Job Description:


National Account Consultant - National Central Acct Management

Location: This position will work a hybrid model (remote and office). The ideal candidate must live within 50 miles of one of our Elevance Health PulsePoint locations listed on the requisition.

The National Account Consultant will be responsible for the day to day service for complex accounts within National. Typical book of business size is 100,000+ members.

How you will make an impact:

  • Advises clients on developing and designing specific benefit plans that will best meet the client's needs.
  • Directs and coordinates benefit design issues and modifications with internal operations and implementation staff in support of client needs.
  • Analyzes client needs and develops, designs, and recommends/implements product improvements or additions to increase sales.
  • Develops relationships with and responds to inquiries from existing accounts, members, and brokers.
  • Builds relationships with clients to understand the client benefits and objectives.
  • Influences companies or clients to add additional products or services to the existing account (up sell).
  • Delivers on client commitments.
  • Understands the client and market to anticipate needs along with the ability to articulate these requests in a meaningful way within Elevance Health.
  • Acts as the lead in coordinating all internal partners to meet and exceed client expectations, which will drive opportunity for additional growth and product sales.
  • Coaches and mentors others as needed.
  • Travels as necessary to meet with prospective clients or other principals.
Minimum Requirements:

Requires a BA/BS and a minimum of 5 years within account management; or any combination of education and experience which would provide an equivalent background. Sales license is required to be obtained and appointed within ninety (90) days of hire.

Preferred Skills, Capabilities, and Experiences:
  • Experience working in the managed care/healthcare insurance industry most notably in Large Groups and/or National Accounts sales strongly preferred.
  • Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred.
  • Proven ability in collaborating with leaders and cross-functional teams to coordinate efforts towards common goals strongly preferred.
  • Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.
  • Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred.
  • Proficient with Microsoft Office products, MS Teams and Salesforce preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.
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