221108.Airfield Operations Duty Manager at HILLSBOROUGH CO AVIATION AUTHORITY

Posted in Management 7 days ago.

Type: Full-Time
Location: Tampa, Florida

Job Description:


Reporting to the Senior Manager of Airfield Operations & Compliance, this position is responsible for managing daily operations of the airfield; and administers the allocation of resources, establishing policies and procedures, initiating programs, and managing personnel to ensure the continuity of operations; coordinates, monitors, and/or implements operational activities with key management representatives from the airlines, FAA, TSA, tenants, construction and other individuals within and outside the Authority


COMPENSATION: $85,000 and up based on experience.



Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.


·     Supervise the duty airfield operations activities and responsibilities.

·     Manage, support, and lead the airfield operations department to include performance management, professional development and general oversight.

·     Organize and direct the work of multiple staff in a complex operating environment.

·     Manage and motivate employees from diverse professional backgrounds, educational levels, specializations, and affiliations.

·     Collaborate with other Airport departments.

·     Speak before large and small groups within the Authority and in the community, to instruct subordinates in the performance of their duties, and to use a two-way radio effectively.

·     Develop a variety of aviation-related policies, procedures and to establish protocols for the same.

·     Participate in ongoing and continual cross-training within frontline teams to build camaraderie, identify areas of opportunity, and serve as a coach for other technicians.

·     Provide open communication and collaboration within the Authority, ITS department teams, the Service Desk Team in a team environment.

·     Deliver excellent customer service to all internal users while performing all job duties.

·     Provide backup and support to other ITS department teams as needed.

·     Support organizational change and the shared strategic vision.

·     Performs other related work and duties as assigned or required.

·     Exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials.

·     Perform other duties as assigned.

·     Attends airport safety-related meetings and seminars as necessary.

Part 139/Department Proficiencies:

·     Supervises and provides direction to Airfield Operations Managers and Airfield Operations Supervisors to ensure compliance with Part-139.

·     Delegates special job assignments to Airfield Operations Supervisors and Airfield Operations Managers on a case-by-case basis.

·     Review Airfield Operations Daily Self-Inspection records for accuracy and compliance. Rectify any issues identified with the appropriate individual.


·  A Bachelor's degree in aviation or a related field and 5 years of airport operations experience, preferably from a commercial airport. Part 139 experience from a small, medium, or large hub airport as listed in the Federal Aviation Administration guide.

·      AAAE C.M. and/or ACE Operations credential - Required at time of hire.

·      Valid Driver's License

·      Obtain and maintain position-appropriate NIMS & emergency management training.

·      Maintain Ramp and Movement Area (MAT) driving privileges.


·     In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.

·     Complies with all HCAA Policies, Procedures, and Standards.

·     Performs other duties as assigned.



·     Ability to perform independently and make critical decisions under stressful/demanding situations.

·     Ability to analyze situations quickly and objectively and determine a proper course of action to be taken in emergency/urgent situations.

·     Listens and communicates effectively.

·     Communicate effectively, both verbally and in writing, to customers, peers, and management.

·     Ability to write grammatically correct reports, memoranda, directives, and letters to inform tenants, staff and others of airside policies and procedures.

·     Organize time, personnel, and equipment to achieve objectives.

·     Ability to plan and coordinate multiple activities occurring simultaneously.

·     Ability to use a computer and related software.

·     Considerable knowledge of policies and procedures of the Department of Operations.

·     Considerable knowledge of Federal, State, and Aviation Authority rules and regulations governing use and operation of airports.

·     Ability to use firearms in accordance with the airports' Wildlife Hazard Management Plan.

·     Must be able to lift and/or move up to 50-75 pounds.

·     Must be willing to work in inclement weather conditions; and ability and able to work odd hours/shifts, holidays weekends, and be recalled during emergencies.


CORE Values

·     Safety - Extending beyond our proactive approach to maintaining a secure facility for guests, our commitment to safety acknowledges the sense of security and peace of mind that comes from providing a warm and comfortable environment.

·      Service - We are committed to the highest guest quality and service levels. Tampa International Airport team members take great pride in delivering top-notch experiences that are helpful, welcoming, and friendly. Our minimum standard is excellence in all we do.

·     Community - As the gateway to the west coast of Florida, we serve communities and businesses throughout the region. Our initiatives bring regional interests and organizations together to build a stronger Tampa Bay. As a good neighbor and community partner, we are committed to providing opportunities and making responsible choices that benefit our region.

·     Growth - We are committed to building a sound financial position that cements our ability to be best in class for years to come. Our economic strength comes from a sensible and dynamic approach to growth. We will ensure that as the Tampa Bay region grows, its airport is scaled to meet rapidly changing needs.

·     nnovation - We are imaginative and forward-thinking. Dedicated to evolving form and function through technological advancement, improved processes, and operational efficiency, remaining true to our guests’ desire for simplicity, organization, and convenience.



To be a major driver in the economic growth of the Tampa Bay Region. We will be leading-edge innovators to create global access and extraordinary customer experiences through our people and facilities to build prosperity for our stakeholders and the region.


To be a vibrant aviation gateway for Tampa Bay, providing access and economic opportunity for our stakeholders.


The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.


The Aviation Authority-Tampa International Airport welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

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