Responsible for the overall coordination and management of the Analytics Department within the Collections vertical. Determines the most effective method(s) for completion of multiple analytical, MIS, tracking/reporting processes, and operational and business support. Establishes and ensures adherence to department guidelines, policies, and procedures and assists in developing department budget. Provides supervision of personnel and administration of staff. Oversee the preparation and analysis of program performance. Presents information to senior management and makes day-to-day decisions that affect results. Identify, analyze, and test business opportunities at the program level to drive and influence change within the organization.
Job Duties and Responsibilities
Manage budget and department variances.
Ensure departmental guidelines, policies and procedures are current and adhered to by staff. Includes maintaining regulatory compliance.
Oversee department staffing and turnover, ensuring staffing needs are adequate.
Oversee supervision of staff, conduct performance and salary reviews.
Assist with the development of cost efficient and profitable strategies.
Monitor efficiency and effectiveness of assigned program(s), KPI’s, processes and/or tasks through appropriate reporting and analytic mechanisms.
Identify process improvements and coordinate implementation.
Work in coordination with other departments to achieve organizational goals.
Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.
Respond to audits and data requests related to examiner questions, requests, and reviews. Support responses to internal audits and regulatory exams.
Assist in the management and oversight of vendor partnerships, as applicable.
Develop, present, and implement strategic recommendations & business initiatives.
Skills and Qualifications
Bachelor’s degree required with six plus (6+) years’ experience preferred.
Degree or advanced degree in Data Science/Analytics preferred or related fields such as Economics, Statistics, Mathematics, Engineering, Computer Science, Actuarial, and Business Administration and/or a combination of degree and/or relevant experience are accepted/required.
Credit card and/or applicable business experience required.
Supervisory experience preferred.
Basic understanding of the credit card system preferred.
Basic coding of SQL and/or SAS or equivalent (Python, R) is required and Power BI or equivalent (Tableau) experience is preferred.
Competitive Benefits Package
Full medical benefits when working 20+ hours per week
Traditional and High Deductible health plan options available
FREE dental and vision coverage
Generous Paid Time Off plans
401(k) – dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
PREMIER Wellness Program
Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work
Various Career advancement opportunities and growth
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
