OVERVIEW:ITech AG is looking for an MQ / Middleware Systems Engineer to provide key input and support into technical designs for various projects. Responsible for the implementation of all changes to Middleware components, from request for change or project initiation through to deployment and review, to support the continued availability, effectiveness, and risk compliance of the infrastructure. Takes responsibility for completing tasks, focusing on requirements, and planning to meet client needs, which the job holder helps to identify, advise, and recommend technical solutions based on experience and Industry knowledge.RESPONSIBILITIES:
Report to MQ/Middleware Task Lead
Provide 24x7x365 via an on-call rotation for integration support for all Middleware components (including networking) and supported applications interfaces, including but not limited to IBM MQ/ThirdParty MQ (Apache ActiveMQ / Kafka), IBM MQ IPT, IBM AppConnect support products (commercial-off-the-shelf, proprietary, and OpenSource)
Support configuration queue managers and brokers
Support efforts to automate operation and maintenance functions
Support patching and maintenance
Supporting Application team troubleshooting and root cause analysis
Engaging Vendor as required for technical support
Maintain the status of all tasks and projects in Jira and/or ServiceNow
Provide on-call incident and change request support according to the approved process/procedures, coordinating with Enterprise Operations Center (EOC) incident management staff, application owners, and technical SMEs as necessary
Other duties as assigned
QUALIFICATIONS:
5 to 10 years of experience in Messaging Queuing
5+ years’ experience in Message Queuing (e.g. IBM MQ, ActiveMQ, Kafka, etc.) configuration and maintenance
5+ years’ experience providing incident, problem, and change management support for 24x7 infrastructure operations
5+ years’ experience in-depth experience of working in a 2nd/3rd line IT support or project delivery environment
5+ years’ experience within Middleware, JAVA, or related technology
2+ years’ knowledge of programming languages (e.g. JAVA, C, C++, and/or similar products)
1+ years’ experience with scripting and automation (Bash Shell, Korn Shell, Windows Batch, Etc.)
XML Configuration and layout working knowledge
JSON Configuration and layout working knowledge
EDUCATION AND CERTIFICATIONS:
Bachelor of Science (BS) can be substituted with an additional 4 years of related experience
CLEARANCE:
Pursuant to a government contract, US Citizenship is required
Ability to obtain and maintain a Public Trust
Equal Opportunity Employer, including disability and veterans.
