Infosys is seeking an enthusiastic Senior Product Analyst with Healthcare background with proven requirement gathering skills and have experience in preparing technical requirement documents based on the information gathered in technical workshops. As a 'Senior Product Analyst' you will play a pivotal role to liaison between Helix Customers and Platform Engineering team. Essential job duties shall include evaluating the product features against customer current and future needs as well as competition to be able to identify table stake, differentiated and innovative features that need to be built into the product.
Required Skills
Candidate must be located within commuting distance of Hartford, CT , Pheonix , AZ or Raleigh, NC or be willing to relocate to the area.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Experience in Healthcare domain
Experience in Product Management
Extensive expertise in environment management issue resolution and an excellent working knowledge of continuous deployment and integration and test driven development tools.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Preferred Skills
Any one payer functions - Product, Member, Provider, Contracting, Claims, Quality, Risk Adjustment, HEDIS
Experience in legacy and web-based systems interfaces, Application Programmable Interfaces (APIs)
Working knowledge of EPIC, FEATURE and User Story writing.
Customer users to understand their pain points and turn these into journey maps, actionable user stories.
Multiple customers conducting analysis and incorporate findings, feedback and insights from customer and business research.
Sound knowledge and experience on Agile.
Experience and desire to work in a Global delivery environment.
Experience working in Payer, Provider or PBM Organizations
Product Management environment and working with multiple stakeholders (internal, customer organization, vendors)
Ability to understand applications, systems, processes to enable execution of product and implementation requirements.
Conduct workshops, understand user personas, identify, decompose, groom, and prioritize user stories while eliciting requirements from business partners and clearly identify acceptance criteria, assumptions, risks and dependencies.
Customer obsession, seeking ways to listen, engage and act for their benefit.
Critical thinking, analysis, and problem-solving skills to address core business problems.
Support user testing and ensure product meets implementation needs.
Track progress and perform demo to relevant internal stakeholders and external product users.
Strong reporting abilities by keeping track of multiple topics/ open questions.
Strong acumen in MS office related tools - PowerPoint, Excel.
Experience working with JIRA, Confluence, Visio.
Aspiring to work in a fast paced and agile environment.
Has a proactive can-do attitude.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
