Posted in Other 30+ days ago.
Location: Northbrook, Illinois
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com.
This position is based in Northbrook, Illinois. Hybrid work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply.
The Omnichannel Experience Partner interfaces with a designated business/brand/therapeutic area of the US business and is responsible for developing and designing optimal customer engagement and experience capability build frameworks and initiatives. This role will be responsible for interacting closely with commercial teams to coach, counsel, and upskill omnichannel capabilities in order to drive commercial value and fully leverage operating processes. The success of this role is also dependent on being able to lead the development and/or delivery of market specific assessments and facilitate the broad delivery of capability building tools and frameworks. The scope of this role is US specific and requires a broad mixture of skills such as technical comprehension, process details, peer influencing, analytical abilities and the ability to apply operational knowledge to achieve strategic objectives.
Essential Job Responsibilities:
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