Director, Mexico Operations at Estes Forwarding Worldwide, LLC

Posted in Other 1 day ago.

Location: Richmond, Virginia

Job Description:

Director, Mexico Operations


Job ID: 2024-5493
Type: Regular Full-Time
# of Openings: 1
Category: International Services


Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and accidental death & dismemberment insurance
  • Job referral bonus program


The Director, Mexico Operations, will report directly to the Senior Director, Trade Lane and Yield Management. This position will oversee target trade lanes between Mexico, United States, and other EFW trading partners globally to and from Mexico. The position will also lead marketing strategies and focus on sales targets. The Director, Mexico Operations will also visit key U.S. and Mexican markets to analyze local operations and local conditions. The Director, Mexico Operations will partner with the EFW sales department and operation leaders to communicate Mexican market conditions, business observations, and customer feedback. Finally, the position will develop and maintain vendor relationships to increase capacity to accommodate sales within this trade lane.


  • Develop and maintain a regional share of business for International clients within Mexico.
  • Lead the sales team across the organization to sell customized solutions to and from Mexico for airfreight, trans-border FTL and LTL, rail, customs brokerage, ocean freight, and drayage to small, medium and multi-national companies.
  • Analyze Mexico related market conditions to ensure pricing and service development including sharing competitive developments across the company marketing and sales organization.
  • Gather business intelligence from customers and other sources to identify High-Value-Targets within Mexico.
  • Provide leadership and support to the extended sales team to maintain and grow book of business specific to Mexico.
  • Direct the implementation of new customers within Mexico by coordinating the integration of relevant team members.
  • Maintain and develop the Mexico business strategy and conduct the required periodic conference calls with all pertinent stakeholders.
  • Oversee sales revenue generation, profit and/or expense objectives for Mexico.
  • Drive and execute all pricing related inquiries for Mexico.
  • Manage all specialist/coordinator positions reporting directly to the Director, Mexico Operations.
  • Comply with company C-TPAT and TSA security procedures.
  • Perform other duties as assigned.


Minimum of a Bachelor's degree (or equivalent) and 8-10 years of experience. However, a combination of experience and/or education will be taken into consideration.


  • Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
  • Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
  • Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
  • Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
  • Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
  • Ability to work independently or in a team setting and in a fast paced environment.
  • Ability to plan, organize, and manage multiple projects and set priorities.
  • Ability to read and interpret complex business and/or technical documents.
  • Ability to write comprehensive reports and detailed business correspondence.
  • Ability to work with managers or directors and communicate ambiguous concepts.
  • Ability to present to groups across the organization.
  • Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
  • Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
  • Must be eligible to work in the United States.
  • At this time, EFW will not sponsor a new applicant for employment authorization for this position.
  • EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.


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