Sitech Operations Manager at Riggs CAT

Posted in Other 1 day ago.

Location: Little Rock, Arkansas

Job Description:
Riggs CAT


The SITECH Operations Manager will manage inventory and warehouse operations, handle sales processing and profitability tracking, and oversee hardware rentals. Additionally, the role includes managing technical support staff and assisting with scheduling demonstrations and non-charge activities.


Inventory Related Tasks – 35%

Analyze inventory reports

Order stock from our manufacturers based on demand and projections

Receive inventory and manage warehouse operations

Tracks parts and rental inventory

Sales Related Tasks – 35%

Analyze sales pipeline reports

Process over the counter sales tickets

Build kits and activate hardware for sell and delivery to customers

Track profitability on sales.

Register sold hardware in the manufacturers service portal

Process warranties through our manufacturer

Rental Related Tasks – 20%

Setup and return hardware on rental contracts

Manage rental hardware turn based on cost & depreciation

Personnel Related Tasks – 10%

Manage and direct technical support staff as needed

Assist in scheduling demonstrations and non-charge activities



Management Experience of 5+ Years

Attention to detail and the able to follow/build processes

Excellent computer skills – Microsoft office and Web Based platforms

Very effective communication skills – both verbal and written

Experience in warehouse operations

Experience in technology based hardware a plus

Knowledge of heavy civil construction a plus

The ability to gain a solid working knowledge of the products we sell and support


While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Required travel up to 10%.


This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA/Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


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