At Two Six Technologies, we build, deploy, and implement innovative products that solve the world's most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what's possible to empower our team and support our customers in building a safer global future. Two Six Technologies is seeking a highly skilled Field Operations Engineer to join our Cyber Mission team. As a Field Operations Engineer, you will be the primary contact for our customers, enhancing relationships by resolving a variety of issues. This role requires a deep understanding of the Cyber Mission Force organizational structure, the tools/capabilities used in cyber operations, and experience in system/network administration, incident response, and forensic analysis. You will work on diverse projects and technical challenges, both independently and as part of a team.This is an opportunity to work with a team of talented and motivated engineers and to make critical contributions to projects that impact our nation and our nation's warfighters.The work requires an Active Top Secret Clearance. In addition, the selected candidate will be required to be local to the DC/Meade Metro area and be willing to work up to 4 days/week in our customer office. What you will do:
Act as the main point of contact for government and military customers in addressing and resolving technical issues to improve customer relationships.
Utilize expertise in system and network administration, incident response, and forensic analysis to support cyber operations.
Provide onsite installation, diagnosis, and troubleshooting of Two Six cyber solution products.
Provide customer support as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems.
Participate in the establishment, measurement, and achievement of customer satisfaction metrics
Brief and demonstrate company projects to a variety of customers (government and non-government agencies).
Minimum Qualifications :
Bachelor's degree in computer science, Computer or Electrical Engineering or equivalent experience. In lieu of education, comparable work experience will be considered.
5+ years' experience installing, configuring, and deploying infrastructure systems required to support an operational environment.
Previous experience with CNE, CNO, Forensic Analysis
Possess strong project management skills, with attention to detail
Excellent written and verbal communication skills
Active Top Secret (TS) with SCI Eligibility and the ability to obtain and maintain polygraph
Ability and willingness to travel greater than 30% locally and nationally
Nice to Have:
Previous experience with CNE, CNO, Forensic Analysis
Experience with DevOps and/or Agile is a huge plus; Atlassian collaboration tools
Excellent relationship-building skills while maintaining a high level of professionalism
Self-starter, willing to take the initiative
#LI-MS1 Looking for other great opportunities? Check out Two Six Technologies Opportunities for all our Company's current openings! Ready to make the first move towards growing your career? If so, check out the Two Six Technologies Candidate Journey ! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our Two Six Technologies News page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at Contact Two Six Technologies . We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to accomodations@twosixtech.com . Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. EOE, including disability/vets. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.
