Supporting and upholding the values, policies, and procedures of the firm, the Benefits Assistant works on the Total Rewards & Operations team in the Benefits group and will process assist in benefits operational support, including but not limited to, leading benefits orientation, processing benefit enrollments, processing monthly benefit/vendor billing, and performing ongoing audits to ensure accuracy between the benefits system and payroll system.
Responsibilities
Assist with implementation of new benefits programs and benefits providers
Reconcile and submit benefit invoices
Respond to benefits inquiries from employees ranging from general benefits questions to specific plan related items.
Approve benefits enrollments for new hires and any life events.
Assist with US open enrollment process, including but not limited to plan set up, employee communications, system testing, and carrier and payroll file audits.
Maintain professional relationships with several key stakeholders to ensure that information is communicated appropriately. Work as the first level of resolution.
Perform annual FSA Nondiscrimination testing and ACA reporting.
Perform quarterly audits of all benefit plans to ensure accuracy of benefits data and payroll deductions.
Assist Benefits Manager and Principal with supporting US benefits initiatives and ad-hoc benefits requests
Qualifications
Education & Certificates
Bachelor's Degree, required
Professional Experience
1+ Years of Benefits Experience, required
Experience with self-insured plans, strongly preferred
Ability to communicate effectively and build relationships with key internal and external Stakeholders
Demonstrated experience working in a team environment
Proven experience managing multiple, competing priorities in a fast-paced environment
Experience handling confidential and sensitive information
Position-Specific Technical Requirements
Proven excel and data analysis skills
Ability to self-review
Ability to maintain confidentiality of all sensitive and confidential issues
Excellent communication skills - both written and verbal.
Demonstrated ability to work effectively and professionally as part of a team and with all levels within the organization.
Effectively manages time and takes responsibility for completing assigned tasks within expected timeframe.
Ability to think through situations and propose solutions to managers, while also understanding when situations warrant escalation to managers quickly.
Company Information
The Carlyle Group (NASDAQ: CG) is a global investment firm with $425 billion of assets under management and more than half of the AUM managed by women, across 595 investment vehicles as of March 31, 2024. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,200 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Investment Solutions - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation.
At Carlyle, we know that diverse teams perform better, so we seek to create a community where we continually exchange insights, embrace different perspectives and leverage diversity as a competitive advantage. That is why we are committed to growing and cultivating teams that include people with a variety of perspectives, people who provide unique lenses through which to view potential deals, support and run our business.
