Job Description:

Covenant Logistics


Orientation Dorm Coordinator


Job ID: 2024-3619
US-TN-Chattanooga
Run Group: Transport Management Services
Type: Regular Full-Time

Overview

The Orientation Dorm Coordinator(s) aides in the facilitation of the overall dorm experience, ensuring a positive first experience for our professional drivers.

Responsibilities

• Ensure our Future Professional Drivers are treated with a respectful. friendly and welcoming experience.
• All administrative tasks related to the professional drivers’ accommodations.
• Check drivers in for orientation ensuring all data is entered accurately and timely and drivers receive all required materials.
• Manage Meal Voucher tracking sheet
• Manage the rental car return process
• Collaborate with contractors to provide adequate accommodations for drivers attending orienation
• Independently manage time and resources to meet specified performance standards.
• Complete daily, weekly, monthly reports as required.
• Put together check-in welcome packets; Orientation folders; and other material as needed
• Keep front desk & breakroom areas cleaned and in a presentable manner
• Escalate any issues in timely manner

Qualifications

Knowledge Skills, and Abilities
• Knowledge of Microsoft Office Suite as well as other web-based applications
• Excellent communication skills, writing, verbally, and electronically.
• Ability to prioritize tasks
• Must be a team player and a “people person” who can remain calm and optimistic in a high-volume, pressured environment.
• Must have excellent customer service experience
• Must be highly organized with paperwork and data and be accountable for results.
• Must have an excellent attendance record that can be verified at prior jobs
Education and Experience
• 2+ Years Customer Service Experience-Dorm/Hotel or other customer facing role preferred
• High school diploma

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.
Pay Range: $35,358.96-$55,464.61
Pay Grade: 5

401(k) match, Serious Health Condition Pay
Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off

Holidays, Birthday, Wellness Day, Vacation & Sick Time
Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran

VEVRAA Federal Contractor

PI241363698

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