Job Description:

Infosys is seeking a Senior Program Manager. This role requires close partnership and collaboration with client stakeholders and Infosys Subject Matter Experts. Essential Job Duties are Service Delivery Management, having exposure to Production Support / Operations in a deeply technical environment. Exposure to Google technologies is preferred. This role will be responsible to drive the team in consistently meeting client SLAs, SLOs and SLIs, while also having a keen eye for business growth and account mining.

Required Qualifications:

• Candidate must be located within commuting distance of Hartford, CT or be willing to relocate to the area.


• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.


• At least 11 years of Information Technology experience.


• Experience in Technology Leadership positions and Service Delivery Leadership.


• At least 3 years of experience in Cloud technologies (AWS or Azure Cloud) .


• Experience working in a Global delivery environment.


• Experience with Program Management & Service Delivery Management.


• Senior Stakeholder Management, Planning and Co-ordination skills.


• U.S. citizens and those authorized to work in the U.S. are encouraged to apply.

Preferred Qualifications:

• Excellent experience doing hands on development and in creating architecture for large complex development projects.


• Led program team spread across multiple geographies.


• Experience leading technical teams in large development programs in Insurance domain.


• Track record of providing thought leadership in Insurance domain.


• Strong business consulting skills associated with engagement spanning over 12-18 months.


• Good Knowledge of SDLC processes.


• Good communication skill and should be able to adapt in Client Implementation.


• Eager to learn and apply new technology in large transformation programs.


• Excellent analytical and problem-solving skills, strong verbal and written communication skills.


• Team player with ability to foster team spirit and motivation to resolve conflict & meet deadlines.


• Team collaboration and escalation management skills.


• Client communication and stakeholder management.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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