Posted in Other 23 days ago.
Location: Columbus, Georgia
Police Dispatcher
Job ID: 272725
Location: Columbus State University
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.
Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.
Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia where we pride ourselves in the USG Statement of Core Values - Integrity, Excellence, Accountability, and Respect. These values form and guide the daily work of our institution.
CSU's core values - Excellence, Creativity, Engagement, Sustainability, Inclusion, and Servant Leadership make us an institution like no other. Each year, we enroll more than 7,000 students from the Southeast, across the nation, and around the world. Many programs at Columbus State rank high for affordability and value. The university strives to provide all students with an exceptional education that's accessible, affordable, and creative to the core.
Department Information
University Police
Job Summary
The Dispatcher is skilled emergency service work that involves receiving emergency and non-emergency requests for law enforcement related assistance. The Dispatcher must quickly determine the nature of the call for service and prioritize each call appropriately. This position requires an enormous degree independent judgment within procedural boundaries to provide a timely, efficient and effective communications between the public and officers in the field. Must exhibited empathy and understanding with people who are emotional, disturbed, or abusive when calling in a request for service. In addition to receiving calls from the public, Dispatchers must monitor two-way radio traffic and remain in constant contact with officers in the field. The communications center is equipped with security systems such as fire and closed circuit surveillance systems that require attentiveness in the monitoring and response to such alarms. The Dispatcher will also need to have specific training and certification in NCIC and GCIC networks. The certification will be renewed as prescribed by law, and remain current as a condition of employment. Dispatchers are in a law enforcement sensitive position, and a high level of trust and integrity is expected with the position. The Dispatcher may be required to work beyond a normal shift during emergencies, special events or as needed to fulfill mission of the agency.
Responsibilities
Significant Duties and Responsibilities include: Receives emergency and non-emergency calls for service.; Dispatches requests for service to field units.; Maintains records of shift activity.; Responds to field units requests for information.; Monitors alarms and surveillance systems.; Provides directions and assistance for responding emergency support units and the public.; Confirms warrants and GCIC, NCIC entries.; Broadcasts alert messages sent by allied law enforcement agencies.
Required Qualifications
Required Qualifications include: High school diploma or Georgia State accredited GED certificate required.; Typing speed of 40 words per minute required.; Completion of Georgia POST Dispatcher certification or ability to obtain certification.; No felony convictions or crimes of moral turpitude.
Preferred Qualifications
Preferred Qualifications include: Associates Degree or higher preferred.; Knowledge of Federal Communication's Rules and Regulations preferred.; Knowledge of NCIC and GCIC Rules and Regulations preferred.
Proposed Salary
The proposed annualized salary range for this position is $34,868 - $48,802 and includes full benefits.
Knowledge, Skills, & Abilities
Knowledge, Skills, and Abilities include: Must be able to work for prolonged periods at a communications console.; Must be able to handle stressful situations.; Must be able to remain calm with the public at all times in emergencies.; Must be able to handle multiple tasks with efficient, effective decision-making.; Provide guidance to the public in emergency situations.; Ability to follow directions from a supervisor.; Shares critical information with field units.; Maintains required certification and training standards.; Able to work shifts that support a 24 hour operation.
Contact Information
If you have any questions, please contact Joshua Smith, Hiring Manager, via email at smith_joshua9@columbusstate.edu.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:
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