Job Description:

About the Opportunity

Get ready to lead as the General Manager of Hilton Vancouver Washington! We're seeking a dynamic, trailblazing leader to join our team and drive our hotel to unparalleled success.

As the General Manager, you'll lead the charge in ensuring our guests' comfort during their stays. Your expert leadership and experience will guide our daily operations, driving us toward exceptional guest satisfaction and financial success. Prepare for an exciting journey!

About the Property

Located just off I-5, Hilton Vancouver Washington offers prime accessibility, being only a 5-minute drive from the Amtrak Station and 15 minutes from the Portland International Airport. Guests can immerse themselves in the charm of the local area by exploring the historic Esther Short Park, biking along the scenic Vancouver Waterfront, enjoying a sunset at the pier, or dining at nearby restaurants, all within a short stroll. Unwind in our indoor pool, stay active in our fitness center, and savor delicious, sustainable cuisine at Grays, our signature restaurant and bar. Experience the perfect blend of comfort and sustainability at Hilton Vancouver Washington!

For more information about this property, click HERE .

What will I be doing?

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Ensure guest and team member satisfaction
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  Recruit, interview and train team members
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
• Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

• A minimum of 2 years hotel General Manager experience.
• Experience managing a property with $10M or greater in revenue
• Ability to build successful ownership relationships and partnerships
• Successful in maintaining Union partnerships
• Thorough understanding of revenue management and commercial strategies

Preferred Qualifications:

• Convention hotel experience/expertise
• Demonstrated success in F&B
• Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The annual salary range for this role is $200K - $220K and is based on commensurate experience.

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