Assembly is looking for a Supervisor, Social Media Strategy to join our growing team of social strategists, practitioners, and community experts that will be supporting Microsoft across workstreams, including its Events Team.
As a Supervisor, Social Media Strategy, you will be responsible for developing and executing innovative social and digital marketing strategies for Microsoft to build brand advocacy with existing and new audiences. You will use your passion for social media to think big, take calculated risks, and propose bold programs and campaigns that will make our clients stand out from the crowd. You will partner with clients and creatives to bring community and brand-enhancing work to market, across all social channels and stages of the customer journey.
Assembly, an Agency Built for Microsoft
Part of the Edelman family of global companies, Assembly is a marketing and communications agency built to serve Microsoft in advancing its mission to empower every person and every organization on the planet to achieve more. From media relations and social media to data & analytics and influencer collaborations, we seamlessly integrate various capabilities to develop stories that earn attention. We're proud to be Microsoft's agency partner across its Brand social channels; the global PR agency for Xbox; and the influencer agency of Xbox, Surface, Microsoft 365, and Windows; we also help several executives engage critical stakeholders and raise their visibility. Our success comes from our smart, passionate, and curious people, who tell great stories and solve complex business problems day in and day out.
Responsibilities:
Exhibits solid understanding of Microsoft brand and product information including general business strategy, industry issues, business objectives and trends, products/services offered, key customers, and competitors in the digital and social marketplace
Articulates insights gleaned from social, conversational, and community trends, artfully organizing information from observations to strategic and actionable insights
Develop integrated social strategies, including driving the research direction and insights for the development of social campaigns and overseeing day-to-day execution
Provide guidance on engagement and participation for our clients and community managers in evolving social media channels, identifying and evaluating new opportunities as appropriate for client objectives
Create and document best practices for community management, including workflows, tools, and responsibilities
Evaluate, own, and optimize community management successes for clients
Develop and execute creative campaigns designed to optimize audience growth and engagement.
Coordinate community engagement activations for large-tier social media and digital campaigns across markets
Provide oversight for a team of community managers and junior strategists by motivating, coaching, consistently providing feedback, and holding them accountable to both successes and setbacks
Work collaboratively across teams and functions to ensure that the brand's communications/marketing objectives and strategies are met
Skills:
Naturally curious and self-starter that keeps a pulse on cultural trends that drive behavioral shifts online and offline, and can contextualize these to both clients and internal teams including strategy, media relations, intelligence, and creative
Flexible and agile with the ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment
Detailed-oriented, highly organized with the ability to manage multiple project deadlines efficiently with operational excellence
Serves as a positive role model; supports and respects colleagues, clients, and partners
Listens and asks the right questions during day-to-day work; upholds creative, ethical, and legal standards
Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties, and viewpoints
Effectively and consistently manages strengths and weaknesses of self and others; enables self and others to bring the best of their skills and talents to work
Understanding of social and tech industry regulations across corp comms, unbranded, and branded work across primary social channels (Meta, LinkedIn, TikTok, Reddit, X/Twitter)
Understanding of FTC and FDA social regulations across primary social channels
Basic Qualifications:
At least 4 years of experience in social strategy, content and platform management, with at least 2 years developing or overseeing integrated social media strategies
A bachelor's degree or equivalent work experience
Preferred Qualifications:
Experience with B2B organizations
Exceptional communication skills, both written and verbal
Proficient in Microsoft applications, specifically Microsoft PowerPoint
You're that Chronically Online™️ friend; your FYP is filled with fire trends and you've always got the group chat laughing
You're fascinated by the era of AI: you've mastered the essentials-from industry trends to basic terminology-and you're excited to spread this knowledge far and wide.
Experience with social for events, including live and real-time activations
Experience with creative ideation or being a social creator, to articulate concepts to specific social posts and imagine how our strategies might come to life in feed
Familiarity with social media management tools and platforms, including Instagram and TikTok; experience with Khoros, Sprinklr, and/or Brandwatch is a plus
Experience in organic social communities, including having the ability to understand and assess a client's communication needs and meet those needs through two-way social programs
$69,000 - $108,000 a year
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
