The Internal Communications Specialist will be responsible for developing internal communications standards and guidelines for GreenState Credit Union. This role will partner with key stakeholders across the organization and at all levels of management on board of director related materials and presentations and corporate communications needs, major organizational change and internal initiatives across the organization.
This role will drive the communications needs of the organization, while establishing, maintaining and ensuring adherence to internal corporate communications standards and guidelines. Must be able to work well with teams as well as independently with little to no direction and be comfortable making decisions on creative direction and have a high level of discretion and confidentiality.
GreenState Culture:
At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.
Salary range for this position is $90,593.36 - $121,250.74 with a progressive benefit package.
Responsibilities
Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Collaborates and consults with key stakeholders to develop and execute communications strategies that support team engagement and alignment to the organizational mission, vision, values, strategy and brand.
Writes and creates relevant, thoughtful and effective content that informs, inspires and unites our growing and diverse workforce.
Creates and executes a corporate communications plan to consistently build positive awareness and ensures that all materials present a clear, unified and positive message for the organization.
Assists stakeholders with content creation for board and board committee packets; ensures that matters are presented accurately and effectively convey the messages from CEO and management.
Partners with key stakeholders to develop, design and proof content such as board of directors and board committee materials, announcements, messages, internal news updates and corporate newsletters.
Works with the Marketing team to ensure alignment between internal and external messaging.
Acts as the internal communications point person for all major internal announcements.
Helps as part of a broader team to deliver strong employee experience initiatives to drive engagement and inclusion for all employees.
Creates content for employee forums, clearly communicating the organization’s vision, priorities and how employees contribute to the collective success of GreenState.
Manages company’s evolving suite of internal communication channels and tools.
Composes draft speeches and presentations for senior management and assists with finalization.
Manages the collection and reporting of Internal Communications metrics.
With all projects, the individual will maintain focus on the Credit Union’s objectives and strategic priorities.
Qualifications
Four-year college degree in Journalism or Communications, or related field required.
Five-to-seven years of related experience (preferably for a financial institution) writing and editing projects; portfolio of relevant previous projects highly preferred.
Extensive experience with writing professional communications.
Excellent organization and project management skills.
Ability to effectively communicate with all levels of management and provide appropriate communications solutions.
Outstanding oral and written communication skills.
Ability to coordinate and prioritize large, detailed project requirements and schedules. Will be required to oversee and direct several projects at once.
Attention to detail, and high scanning accuracy with special emphasis on proof reading and layout review.
Strong interpersonal skills required for Credit Union communications.
Proficiency in a variety of PC software programs, including the Microsoft Office application suite.
Ability and willingness to work additional hours as demanded by the workload and the Credit Union’s rapidly changing competitive environment.
