Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Learn more at www.circana.com.
What will you be doing?
This Account Manager (Data Partnerships & Distribution) role is dynamic and multi-faceted, responsible for supporting the distribution and enablement of Circana's media solutions across the digital ecosystem. This cross-functional role centers on working closely with members of the Circana team and our ad-tech partners to facilitate and accelerate the use of Circana's industry leading data assets & solutions for our end-clients.
This is a key role where you will have the opportunity to leverage your account management skills to aid end-client engagement and contribute to Circana's overall business growth.
Job Responsibilities
The Account Manager is the lead day-to-day contact for technical and commercial aspects pertaining to the ad-tech partner(s). They are the first person to receive questions and inquiries from the ad-tech partner as well as the internal Circana team. They serve as the liaison between the Circana team and the ad-tech partner to address questions related to Circana's products and solutions, ad-tech partner capabilities, and solve process inefficiencies and/or friction.
Job responsibilities include but are not limited to:
Client engagement (client includes both the ad-tech partner and the Circana team):
Day-to-day contact for existing engagements. Leveraging your strong understanding of Circana media products & solutions and the ad-tech platform(s) you will serve as the Circana "go to" person for both the Circana team and the ad-tech partner(s).
Circana Products & Solutions: Act as the client-facing product and marketing solutions expert through having a deep understanding of Circana media products & solutions. Lead training sessions for ad-tech partner. Identify opportunities to enhance Circana products & solutions based on client feedback.
Ad-Tech Partner Account Insights: Have strong understanding of the ad-tech platform(s) technical capabilities and commercial agreement with Circana. Serve as the liaison between internal Circana teams and ad-tech team. Communicate client concerns that are voiced in day-to-day conversations to leadership.
Project-Management: Leverage knowledge of and relationships at Circana and ad-tech platform to progress opportunities and/or resolve issues. You will own kick-off calls, updating and communicating status updates, coral internal resources, set expectations, and manage timelines to deliver results. In short, you are the "quarterback" for operations.
Cross-Functional Collaboration
Collaborate with internal and ad-tech partners to create positive and strong working relationships, ensuring clear/accurate/timely communication and alignment.
Be the liaison between Circana's Product, Technology and Delivery teams to translate end-client needs to enable Circana commercial team to drive revenue.
Analyze data usage reports to develop statements that inform the commercial team of data trends as relate to the ad-tech partner(s). Collaborate with Circana team and ad-tech partner to understand trends and identify areas of opportunity to drive growth and stem declines.
Revenue growth management: Enable the Circana Media Team to meet/exceed revenue growth.
Identify and implement processes to eliminate bottle necks and/or areas of friction resulting in increased operational efficiency.
Collaborate with internal Circana team to address and resolve billing inconsistencies associated with your ad-tech client.
Check accuracy of monthly usage & revenue report for assigned set of ad-tech partners.
Requirements
Years of experience: 3+ years in Media in client facing, project management focused roles.
Technical skills: Fluency with technical workings with ad tech/platforms (DSPs) a must
Software: Must have strong Excel (including pivot tables) and PowerPoint skills, Microsoft and/or Google productivity suites.
Circana Behaviors
In addition to the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we seek individuals who champion and demonstrate the below behaviors on an ongoing basis as part of their role:
Stay Curious: Being hungry to learn and grow, always asking the big questions
Seek Clarity: Embracing complexity to create clarity and inspire action
Own the Outcome: Being accountable for decisions and taking ownership of our choices
Center on the Client: Relentlessly adding value for our customers
Be a Challenger: Never complacent, always striving for continuous improvement
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
Commit to each other: Contributing to making Circana a great place to work for everyone
Location
This position can be located in the following area(s): Remote with preference for East Coast and Central Time zone.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $64,000 to $110,000.00.
This job is also eligible for bonus/incentive pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
You can apply for this role through the Circana Careers website.
