Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Shop Coordinator is responsible for overseeing and organizing all aspects of the branch maintenance operations, including supervising and training mechanics and yard personnel in a manner that reflects the company’s vision of working as “One Professional Team.” This position is also responsible for ensuring required paperwork is accurate and completed on a timely basis.
Pay Rate: $30.00-34.04 per hour. Pay is dependent upon education and experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Utilizes strong computer skills by assisting with the processing of work orders, purchase orders, and other relevant paperwork
Ensures completion of all relevant paperwork in a timely manner. This includes but is not limited to: Safety Damage Sheets, Purchase Orders, Incident Reports, warranty work orders, and customer invoicing
Creates and closes in a timely manner, all PO’s, ensuring accuracy, correct pricing, and detailed comments for future reference
Manages available reports to boost productivity
Reviews profit and loss statements to help manage repair expenses and maximize profitability
Ensures a safe work environment by modeling and requiring that safety polices are always followed
Prioritizes maintenance productivity by internal/external customer promise (reservation) date, mechanic’s skill level, and profitability to the company
Coordinates the availability of rental equipment with counter representatives as needed
Coordinates the availability of sales equipment with the sales coordinator through established procedures
Seeks 6 Sigma efficiency improvements
Ensures compliance with the various regulatory agencies, such as ANSI, OSHA, and DOT
Communicates the status of customer repairs in professional and courteous manner
Negotiates invoicing disputes with customers being mindful of their satisfaction while maximizing profitability
Communicates as needed with rental and equipment sales representatives to ensure customer satisfaction is achieved.
Trains assigned personnel according to the mechanic’s skill level and the needs of the company
Ensures company standards of quality are achieved
Coordinates the timely preparation of all new equipment deliveries from the manufacturer
Seeks assistance as needed from the Branch Manager
Other duties as assigned by manager
Supervisory Responsibilities:
Indirect supervision of Level 1, 2, 3, and Field Service Mechanics
Provides positive leadership, a professional image, and solid work ethics and values at all times to establish a behavior model for subordinates
Cultivates a 5S culture and inspire 1% positive change
Develops an effective work schedule that meets the daily and after-hour productivity challenges of the branch
Discusses objectives for strategic goals and develops an achievable action plan for success
Monitors and documents the performance of direct reports and conducts meaningful, honest performance reviews
Required Education and Experience:
High School Diploma or GED
5 years in the mechanical repair field with lead person or shop foreman experience
3-5 years customer service experience
3-5 years supervisory/management experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 70 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Intermediate leadership skills
Basic knowledge of Microsoft Word and Excel
Basic knowledge of DBS
Intermediate knowledge of Microsoft Outlook
Intermediate knowledge of Wynne
Work Environment:
Noise: Moderate
Indoors and Outdoors
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer
#WMISC
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)