Student Account Analyst at Arkansas State University

Posted in Other 5 days ago.

Location: Arkadelphia, Arkansas





Job Description:
Position #: A00158

Department: Business Office - HSU

Employment Status: Full time (29-40 Hrs)

# of openings: 1

Proposed Salary Range: $34,000.00

Type of Employment: Staff

Location: Arkadelphia, AR - Henderson State University

Closing: 5/24/24


Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

This position serves students, staff, parents, and community members through the student account and
cashiering office, working on a broad array of student service issues. Participates with other service areas to
facilitate consistent delivery of service and information.

Duties & Responsibilities:

  • Provides information on a variety of topics related to student services, including registration, payments, billing and collection policies and procedures in various communication methods.
  • Researches and responds to student and departmental inquiries and provides information to aide with problem resolution, audits student financial records and corrects any issues that arise.
  • Processes complex financial transactions for student accounts and deposits for university departments.
  • Conducts assessment of student needs and proactively engages students in conversation and financial planning related to their college experience.
  • Provides administrative support in all student account areas.
  • Work in multiple ERP systems such as Banner Accounts Receivable and TouchNet Information Systems.
  • Serve as representative for Heart Start, Reddie Hub, and other student related activities.
  • Performs other duties as assigned


Knowledge/Skills/Abilities:

Knowledge of Generally Accepted Accounting Principles (GAAP).
Knowledge of customer service techniques.
Knowledge of student financial aid programs.
Knowledge of auditing principles and procedures.
Ability to conduct research, perform quantitative quality assurance reviews and prepare reports.

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

The formal education equivalent of a bachelor's degree with a major in accounting, business administration or
related field; plus two years of experience in student financial accounts or a related area.

Experience with Banner and TouchNet

Additional requirements determined by the agency for recruiting purposes require review and approval by the
Arkansas Division of Higher Education.

OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR
PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE
REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf





PI240938871


More jobs in Arkadelphia, Arkansas


Arkansas State University

Arkansas State University

Arkansas State University
More jobs in Other


Ollie's Bargain Outlet, Inc.

Ollie's Bargain Outlet, Inc.

OHM Advisors