At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
Mohawk is looking for a Purchasing Resolution Specialist who will conduct root cause analysis of Procure to Pay (P2P) workflow errors and communicate what permanent changes to various elements of the P2P process are required.
This role will also work with the company's vendors, along with the purchasing and accounts payable teams, to resolve vendor invoice discrepancies and provide an exceptional customer experience.
What you'll do:
Identify opportunities for workflow and process improvement
Research vendor invoice discrepancies and collaborate with vendor to resolve in a timely manner
Communicate with the plant to close open PO's due to goods receipt issues, missing information, etc.
Act as a liaison to vendors regarding payment status, general inquiries or missing required documents, etc.
Proactively educate vendors on the Tungsten invoicing system, as necessary
Effectively communicate instructions to vendor on electronic invoicing process as necessary
Effectively communicate with Business Partners, the Strategic Sourcing team, and Accounts Payable in the areas of POs, invoice processing, etc.
What you have:
Bachelor's degree in a related field
2+ years of related work experience
Working knowledge of SAP (preferred)
What you're good at:
Exercising independent judgment and demonstrating solid time management and organizational skills, including the ability to meet tight deadlines and schedules
Communicating and negotiating effectively with internal and external customers
Using appropriate conflict resolution methods to respond quickly to customer/consumer issues with a positive and empathetic attitude
Staying organized and paying attention to detail in a fast-paced environment
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
What else?
While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
We're located in a pretty great spot - check out this video to see what we mean
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
