Warehouse Operations Team Lead at BC Forward

Posted in Other 5 days ago.

Location: DECATUR, Indiana

Job Description:

Warehouse Operations Team Lead

BCForward is currently looking for Warehouse Operations Team Lead Located at Indianapolis, IN 46241.

Position Title:

Warehouse Operations Team Lead

Location: Indianapolis, IN 46241

Expected Duration: 3 months Temp-to-hire Opportunity.
Estimated Start Date: 28/5/2024.
Pay Rate: $ 27.00/hr.

Shift: Monday - Friday 6:30 AM - 3:00 PM


To supervise assigned recall/returns warehouse operations colleagues, focusing on increasing accuracy and production levels.


  • Selects, trains, and develops an effective and efficient staff.

  • Makes every reasonable effort to select, train, and develop qualified minorities and women in support of the Companys Affirmative Action Program.

  • Establishes and communicates performance standards and objectives; conducts performance appraisals.

  • Recommends salary adjustments, promotions, transfers and dismissals.

  • Monitors operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources.

  • Counsels employees on educational and job opportunities, which will enhance their career development, and keeps staff informed of current problems, changes, and new developments in the department and company by conducting periodic meetings.

  • Administers all Company policies and procedures, communicates to staff, interprets, as necessary, and ensures compliance.

  • Monitors and ensures that employees are performing their functions safely and productively. Makes recommendations for changes or improvement, when necessary, in order to prevent accident or injuries.

  • Monitors department work productivity, reports on trends, and recommends and implements changes to continually improve work productivity.

  • Supervises assigned recall/returns warehouse operations staff focusing on increasing accuracy and production levels.

  • Ensures efficient flow of product processing to workstations.

  • Provides new processor orientation and training.

  • Provides one-on-one training and counseling to processor below quality/production level expectations.

  • Assists in developing and implementing product processing training improvement plans.


  • Performs other duties as assigned. Supports the organization's quality program(s).

  • Travels as required.


  • Provides support, guidance, leadership and motivation to promote maximum performance for two or more colleagues.

  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

QUALIFICATIONS Education & Licensing

  • High School diploma or GED required.

  • Bachelors degree in business preferred.

  • Experience Six (6) years of related experience, to include one (1) year supervisory/lead experience, demonstrating the ability to plan and supervise the work of others, or equivalent combination of education and experience required.

  • Skills & Knowledge

  • Demonstrates the ability to provide direction in addressing difficult issues; influence others to implement needed changes.

  • Demonstrates the ability to present ideas and information in a clear, concise, organized and diplomatic manner; listen to others to respond effectively to ideas and questions. Demonstrates the ability to identify problems as they occur; follow rules, guidelines, and procedures; apply past experience and processes to current assignments.

  • Demonstrates the ability to ask questions and gather information in order to create customer requested reports.

  • Demonstrates the ability to identify problems and suggest possible causes and solutions. Demonstrates the ability to assign tasks and provide decision-making responsibilities by considering staff knowledge, experience, skills, and workloads.

  • Demonstrates the ability to manage own time, activities, and resources. Identify specific activities required to accomplish objectives, rank them in order of importance, and coordinate and take action to achieve desired results.

  • Prioritize multiple activities and projects.

  • Excellent oral and written communication skills, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Excellent interpersonal skills Proven management/leadership skills Ability to create and complete comprehensive, accurate and constructive written reports Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.


  • Computer keyboarding, travel as required.

  • Must be able to exert up to 50 pounds of force to lift or move objects.


  • Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

  • They are not intended to constitute a comprehensive list of functions, duties, or local variances.

  • Management retains the discretion to add or to change the duties of the position at any time.


BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 222476 when responding to this ad.

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Decatur, IN (Onsite)

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Not Specified

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