Sales Support Specialist at Carboline

Posted in Other 3 days ago.

Location: St. Louis, Missouri

Job Description:


Position Summary:

Carboline is seeking a Sales Support Specialist to work out of their Headquarters in St. Louis, MO. This person will be responsible for supporting a group of field sales representatives in a variety of administrative tasks from entering and tracking orders, working with customers on a regular basis both in person and over the phone and assisting with various projects/reports.


Prior experience in working in administrative roles involving interaction and communication with customers and sales teams. Prior experience in working with inventory, order management/tracking systems and project related tasks are a plus. A Bachelors degree is preferred.

Essential Functions:

• Answer a high volume of phone calls, including will-call customers.

• Input orders with correct price, discounts, commission splits, rate special requirements, products, point of manufacture, sales division, project, market, routing, and freight terms.

• Coordinate the manufacturing point, scheduling, shipment and delivery of product. May help prioritize and negotiate product availability, partial shipments, or splitting shipments

• Follow up daily on order status and notify customers, sales reps, or CSR's of any changes. Work with production management and expediting to meet customer requirements.

• Manage Regional consignment inventories

• Assist sales reps to help manage Marine Dry Dock Projects

• Work within various customer portals to ensure orders are entered according to portal requirements

• work with Deals and Distributors to support order entry and sales support

• Participate in Inventory Reduction Cost Avoidance Initiatives

• Work to ensure a successful succession candidate program within service department

• Handle special assignments as needed.

Who We Are:

Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.

If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.

What We Offer:

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.

Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

"In order to be the best, we must hire the best"

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