Senior Office Administrator (Administrative Assistant) at Indiana University

Posted in Other 5 days ago.

Location: Bloomington, Indiana

Job Description:



Job Summary

Department-Specific Responsibilities

  • Performs a variety of difficult and complex administrative, analytical, and clerical tasks within the Office of Insurance, Loss Control and Claims (INLOCC).

  • Provides administrative support services to the Director, Associate Director, Assistant Directors, and other INLOCC staff, and supervises a junior support staff member.

  • Audits all departmental time, attendance, and payroll functions. Initiates and issues Certificates of Liability Insurance for IU events occurring at off-campus facilities.

  • Works with outside vendors to ensure accuracy and compliance with the University's Minimum Insurance Requirements.

  • Processes all P-card receipts and travel expenditures.

  • Supervises the University Motor Vehicle Records check program.

  • Prepares and processes purchase orders for the purchase and renewal of numerous insurance policies each year.

  • Maintains INLOCC records within the Onbase Document Storage system, as well as scans and catalogs all INLOCC claim files and insurance renewal documents and policies.

  • Opens and closes claim files, both paper and digital, within the claims management system.

  • Processes payments within the claims management system upon request from managing adjuster.

General Responsibilities

  • Provides administrative support to executives, exercising confidentiality, tact and diplomacy.

  • Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.

  • Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately

  • Manages executive's calendar, meetings, travel, correspondence, and budget.

  • Acts as informal resource for colleagues with less experience; responds to more complex or escalated inquiries

  • Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided.

  • May perform other duties related to maintaining an internal website and/or working with social media.


Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.



  • High school diploma or equivalent (such as HSED or GED)


  • Supervisory experience



  • 4 years of relevant experience



  • Excellent organizational skills

  • Demonstrates ability to maintain confidential information

  • Strong verbal communication and listening skills

  • Excellent collaboration and team building skills

  • Demonstrates excellent judgment and decision making skills

  • Effective conflict management skills

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

The successful candidate will also have the opportunity to work a hybrid schedule from home and the office, subject to change based on university policy and the department's business needs. Because some responsibilities can only be performed in the office, fully remote work is not an option for this position.

Advertised Salary

$21.79 - $23.00 per hour depending upon qualifications.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

  • Multiple plan options for medical insurance

  • Dental insurance

  • Health Savings Account with generous IU contribution

  • Life insurance, LTD, and AD&D options

  • Base retirement plan contribution from IU, subject to vesting

  • Additional supplemental retirement plan options

  • Tuition benefit for IU classes

  • 10 paid holidays per year

  • Generous Paid Time Off

  • Paid Parental Leave

  • Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Mastery

FLSA: Nonexempt

Job Function: General Administration

Job Family: Administrative Support

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234
More jobs in Bloomington, Indiana

The Care Team

The Care Team

More jobs in Other

Sam's Club

Sam's Club

Sam's Club