Remote - Work from home - United States

Summary

The Business Analytics Senior Advisor position within the Medicare Growth Analytics Team is an opportunity to provide leadership on our analytics strategy, to support our broader Medicare Growth team and provide actionable insights and analytics. This role will work with a team of professionals on setting and executing the vision for how our Medicare Growth team can lead Cigna to achieving its goals.

Reporting to the Cross Channel Analytics Senior Manager, this position will coordinate with cross functional teams to develop and execute key deliverables with our business stakeholders. This position will blend creativity, analytical, and technical competencies, relentless problem solving, and business acumen to deliver solutions to our business partners.The focus of the work will be on analytical projects including but not limited to: Medicare Growth, Medicare Conversions, Customer Lifetime Value, Customer Retention, and Competitive Analysis

We are seeking a seasoned professional for the role of Business Analytics Senior Advisor to spearhead our data integration, modeling, and analytics efforts. Collaborating closely with the Medicare Growth team, you will play a pivotal role in shaping our data strategy and delivering advanced solutions for key growth reports and strategic analyses. This is a growth position requiring expertise, vision, and a track record of success in driving data-driven initiatives.

Responsibilities

• Provides expert content/professional leadership on complex analytics assignments/projects.


• Exercises considerable creativity, foresight, and judgement in conceiving and delivering initiatives.


• Takes projects from beginning to end by managing variable tasks, stakeholder engagement and data review with limited supervision to meet targeted timelines.


• Analyzes results and presents data in a consumable method using high-level overviews, major takeaways, critical questions, and next steps. Partners with other analytics and growth team members to make executive-level recommendations and align on strategy and plan.


• Enhances understanding of distribution channel performance and its impact on growth and profitability.


• Incorporates a growth mindset into approach, utilizing a sales and disenrollment mindset.


• Forecasts impact of investments and performs root cause analysis on variances for future improvement.


• Performs data validation analysis, including high level data quality/audit checks, process/logic/assumption documentation and ongoing monitoring and maintenance of solutions.


• Partners with other analytics team members as well as growth team members to continuously improve department procedures.


• Maintains analytics skillset through an understanding of new technologies, automation techniques, and the ability to execute and apply new skills to day-to-day work.


• Identify and specify additional data necessary to execute innovative metrics required to understand underlying performance of annual initiatives.


• Compiles, prepares, and presents to stakeholders and leadership analytical results with identification, quantification, and prioritization of opportunities. Reports may include detailed competitor analysis, campaign performance, sales projections and related KPI's, etc.


• Leverages existing data assets whenever possible while strategically addressing critical gaps.

Qualifications

• Business Acumen


• Bachelor's degree in Analytics, Actuarial Science, Marketing, Economics, or Finance or equivalent work experience.


• 5 or more years Data Analytics or Business Analytics experience required.


• Medicare experience preferred.


• Experience with Sales, Marketing, and/or growth analytics preferred, preferably in a health insurance business.

Soft Skills

• Strong analytical acumen and mindset


• Genuine care for work - we seek someone who shows genuine interest in care in their work and its impact on the team and company. This means being fully engaged, taking ownership of tasks, and becoming committed to delivering the results that contribute to overall success.


• Acute attention to detail.


• Proactive and thoughtful approach - an ability to anticipate needs, identify potential issues before they arise and proactively suggest improvements.


• Ability to communicate effectively, establish working relationships, and partner/influence leaders on strategic direction.


• Experience presenting executive-level results, directing conversations, and making recommendations.


• Ability to work with a minimal level of guidance and direction. Ideal candidate will be self-motivated, curious, and driven by ideas.


• Agile learner with the ability to develop and implement new processes and procedures.


• Ability to lead and track projects to completion as needed.

Technical Skills

• 5 or more years of experience in the use of relational database concepts and applications.


• Advanced knowledge of SQL, TeraData, Tableau, and Microsoft Excel required.


• Strong virtual team interaction (adeptness in using digital collaboration such as Webex - candidate should be comfortable participating in video conferences, virtual meetings.


• While this role is posted as a WFH position, strong preference will be given to candidates near our Medicare Hubs (Nashville, TN; Bloomfield, CT; Philadelphia, PA; Phoenix, AZ).

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 109,100 - 181,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.