Millwork Quality Assurance Supervisor at Boise Cascade Company

Posted in Admin - Clerical 4 days ago.

Type: Full-Time
Location: Portland, Maine

Job Description:

Many employers offer jobs; at Boise Cascade, we offer career opportunities. We are one of the largest manufacturers of plywood and engineered wood products in North America and are the only wholesale stocking distributor for building products that can service the entire United States. We offer a wide range of entry-level careers for new workers and advanced career opportunities for seasoned professionals. Our broad national footprint provides opportunities in many career fields including sales, technical design/drafting, engineering, maintenance, I/T, administrative, production, warehousing and distribution and CDL truck driving. We welcome diverse backgrounds, views, and skills as we believe it results in stronger teams, inspired solutions, and greater agility as an organization.

Boise Cascade has an exciting opening for a Millwork Quality Assurance Supervisor. Please review the responsibilities and needed qualifications below and apply today!


The Quality Assurance Supervisor (QAS) is responsible for promoting and maintaining high-quality standards for completed products leaving the door shop.  This will be achieved by inspecting products both during the production phase and the post-production phase to identify mistakes, poor workmanship, damage, and defects, and by communicating with supervisors, crew leaders, and their personnel throughout the process when attention to a specific issue is necessary. The QAS will perform daily comprehensive physical inspections of 5% to 10% of total units produced by the shop; analyze available data to isolate issues contributing to poor final quality; make recommendations to supervisors and crew leaders on how to change production methods to improve final quality via continual process improvement techniques; and communicate vendor defects of notable substance to the purchasing department. 


To perform this job successfully, you must have the ability to perform each essential duty and responsibility satisfactorily. The duties and responsibilities listed below are representative of the knowledge, skill, and physical ability required and will be monitored and reviewed by your supervisor and lead person during your probationary period, as well as annually.  These duties and responsibilities include, but are not limited to:

  • Follow all safety rules set forth by the company, ensuring you work safely.

  • Read and interpret work orders, blueprints, shop drawings, and written instructions that enable you to complete the work.

  • Perform on-site inspections of products at all stages of production to ensure the highest possible quality standards.

  • Analyze data and error logs to determine points of failure and develop solutions.

  • Create and present recommendations to streamline production processes in ways that heighten quality standards.

  • Ensure final products adhere to all specifications and requirements.

  • Be able to inspect products and determine if they adhere to the company’s quality standards and generate the appropriate reports when they do not.

  • Demonstrate attention to detail.

  • Be able to communicate with management and other team members.

  • Set and achieve personal and team goals. Demonstrate persistence and overcome obstacles.

  • Demonstrate accuracy and thoroughness.

  • To be knowledgeable of Company policies and procedures. To administer the same on a fair and equitable basis across the workforce. To manage, direct, and discipline direct reports in an appropriate and respectful tone, manner, and demeanor.

  • Anticipate obstacles and act mindfully to mitigate them.

  • Promote two-way communication by keeping employees informed and soliciting their comments and suggestions. Ensure an open line of communication so subordinates understand how their job affects others both upstream and downstream. Engage employees to think and act beyond their immediate job function.

  • Perform other duties and responsibilities as assigned.


The list of qualifications below is required to be considered for the role of Quality Assurance Supervisor. 

  • High school diploma or General Education Degree (GED), or one to three years of related work experience and/or training; or an equivalent combination of education and experience.

  • Experience in a manufacturing environment, especially in roles related to quality control and operational logistics.

  • Experience managing 1-4 associates in a manufacturing environment.

  • Demonstrated ability to read and interpret documents such as work orders, blueprints, shop drawings, and written instructions that determine the method and sequence of assembling parts.

  • Demonstrated ability to read a tape measure and be able to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.

  • The ability to learn software programs such as Excel, Outlook, WMS, Agility, and the Epicore warehouse management system.

  • Be certified in the use of all appropriate BROSCO material handling equipment.

  • Have reliable means of transportation to and from the worksite.

About BROSCO by Boise Cascade

BROSCO by Boise Cascade Company is the leading distributor of quality doors, windows, and millwork products in the Northeast since 1890. Boise Cascade has been in the business of manufacturing wood products and distributing building materials for over half a century. Today we're one of the largest manufacturers of plywood and engineered wood products in North America – and the only wholesale stocking distributor for building products that can service the entire United States. Because our business is built on relationships, our associates are critical to our success. And we're committed to investing in them. That's why we offer a comprehensive benefits package designed to have a positive impact on all areas of your life – from health and well-being, career and community, to financial security and personal safety, with many benefits beginning on your first day of employment. We call it, Total Rewards. Here's a snapshot of what we offer:

Our Benefits

  • Medical + Prescription Drug

  • Dental + Vision

  • Flexible Spending Accounts (Healthcare + Dependent Care)

  • 401(k) Retirement Savings with company contribution

  • Paid Time Off (20 days per year)

  • Paid Holidays (10 per year)

  • Paid Parental Leave (6 weeks)

  • Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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