Dispatch Manager at DH Pace Company, Inc.

Posted in Admin - Clerical 3 days ago.

Type: Full-Time
Location: Coppell, Texas





Job Description:

DH Pace Company, Inc. is looking for a highly motived Dispatch Manager for our Coppell, TX location. This is a great opportunity for anyone in construction or logistics operations that is looking to grow with an industry leading, family-owned company. If you have strong leadership skills and thrive on customer service, please apply!


Job Responsibilities:



  • Assist with daily scheduling of all jobs; ensuring customers preferences are met

  • Constantly monitor in Real Time installers’/service technicians’ schedules in computer to maximize efficiency and profitability

  • Track for jobs completed and place follow up calls to customers to ensure expectations were met

  • Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing

  • Responsible for timely completion of all administrative paperwork associated with this position

  • Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary

  • Participate in planning process and establishing department goals and objectives

  • Other duties may be assigned


Job Requirements: 



  • High School Diploma/GED

  • Management experience preferred

  • Experienced using Microsoft Office applications

  • Must have a valid driver’s license and a good driving record

  • Ability to effectively communicate with the customer and represent the company in a professional manner

  • Strong aptitude for technical applications and mechanical systems


Why DH Pace?


DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation for over 95 years! We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion. 


Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.


Our benefit offerings include:



  • Competitive compensation

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Company paid life insurance

  • Generous PTO plan + flexibility

  • Paid Holidays

  • Advancement and transfer opportunities


Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.


 


Building Safer Communities-DH Pace Company


My DH Pace Story


DH Pace Company, Inc.


DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Operations





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