The Sr. Digital Analyst role is an integral part of the Digital Intelligence & Optimization team. In this role you will create a standardization for reporting, business intelligence and data visualization as well as analysis looking at user behavior online and on mobile apps, providing insights and optimization opportunities to key stakeholders throughout the organization.
This role is hybrid, which means you will work some days at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do
Utilize critical thinking skills to synthesize data, understand the business, present data clearly and concisely in dashboards
Provide deep dive analysis and present findings and recommendations to all levels of the organization
Regularly produce reporting and business intelligence dashboards using the latest analytics industry tools
Actively partner and develop effective relationships with related groups in the Merchant organization, eCommerce management, Marketing, UX and IT
Ability to manage multiple overlapping projects within an agile release environment
Experience presenting and reporting to Senior Management, building influence while championing the needs of the customer and the online channel
Routinely QAs own work to high quality standards and ensures integrity of the information
Keep up to date on developments in ecommerce and retail industries, in particular industry trends related to online browse activities
Basic Qualifications:
3+ years of experience working in digital analytics or related area in the Retail industry or with multi-channel data.
2+ years of experience with Adobe Analytics and/or Customer Journey Analytics
1+ years of experience with competitive analysis
Beginner level of proficiency with Contentsquare
Intermediate level of proficiency with Powerpoint
Advanced level of proficiency with Microsoft Excel including formulas and pivot tables
Preferred Qualifications:
Bachelor's or Degree in Data Science, Business Analytics, Statistics, Computer Science, Mathematics, Economics, or Marketing
1+ years of experience with A/B or multivariate testing tools and technologies
1+ years of experience with business intelligence tools such as Power BI or Tableau
1+ year of experience/familiarity with querying and data mining with SQL
1+ years of experience/familiarity with R, Python, or other advanced analytics programming languages
1+ years of experience/familiarity working in cloud platforms (Google Cloud, AWS, Azure)
What’s in it for you We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Physical and mental well-being support
About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
