University of Richmond

Richmond, Virginia

Executive Director of Dining Services




Founded in 1830 in Richmond, Virginia, the University of Richmond provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. As a top-25 liberal arts university, UR celebrates the idea of a changing and evolving world and makes it its mission to prepare Spiders to lead it. The university currently enrolls approximately 3,200 undergraduates from 47 states, Washington, D.C., Puerto Rico, the Virgin Islands, and 62 countries, as well as approximately 800 graduate/professional students.



The Position


Reporting to the senior associate vice president for campus operations, the executive director of dining services provides senior leadership, logistical management, and financial oversight for the University's award-winning and self-operated food services program serving a predominantly residential undergraduate campus of 4200 students and 1700 faculty and staff and guests and visitors. The dining program includes the Heilman Dining Center, an all-you-care-to-eat marketplace eatery, eight retail dining locations, concessions, and a commissary and catering production area. Dining Services generates revenues of over $21 M annually and employs approximately 190 full and part-time regular staff in addition to 200 part-time student workers. The executive director is a proven leader who will actively participate in campus life and activities, work closely with the summer conferences program, and proactively support sustainability, diversity, staff development, and engagement. Key responsibilities include ensuring that best practices are identified and successfully implemented as part of all daily operations in culinary excellence, customer service, nutrition education, and accountable business systems.



Qualifications


The successful candidate must possess a bachelor's degree, preferably in food service, hotel/restaurant management, or business administration, and ten years or more of progressive leadership or mid to senior management experience in a large-scale food and beverage operation. Five to seven years of experience working in a higher education setting is preferred. Qualified candidates must have demonstrated tact and diplomacy to work and lead within a University's community; the ability to apply critical thinking, exercise flexibility, and work calmly and efficiently under pressure; excellent interpersonal and conflict resolution skills; strong aptitude for verbal and written communication, presentation, and relationship development; effective management of diverse human resource needs; ability to identify, develop and provide work force training opportunities for staff at all levels; demonstrated understanding of special needs of customers including, but not limited, to nutrition, religious, dietary and ADA requirements; thorough knowledge of best practices in management for large quantity foodservice, catering and retail food service operations; demonstrated collaborative approach to teamwork, organization, administration, and problem solving; knowledge of financial strategies and finance-related performance metrics; excellent fiscal management skills; ability to learn and use current technologies; capacity to recognize public relations matters as they relate to the standards of the institution.



Application and Nomination


Review of applications will begin June 14, 2024, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at www.spelmanjohnson.com/open-positions. Nominations for this position may be emailed to Laura Puckett-Boler at lpb@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email info@spelmanjohnson.com.



The compensation for this position will be competitive, along with relocation assistance and a comprehensive benefits package that includes health insurance, paid leave, retirement, tuition assistance, and more.



Visit the University of Richmond website at https://www.richmond.edu/.

UR Dining Services website: https://dining.richmond.edu/




The University of Richmond values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.



Institutional Statement on Diversity, Equity, Inclusion, and Belonging


Members of the University of Richmond community embrace the dignity, worth, and well-being of all individuals. We recognize that our diversity is among our greatest strengths, serving as a foundation for academic and workplace excellence that enriches our entire University community and is an essential feature of our mission to prepare students to lead "lives of purpose…in a diverse world."

Our shared values of student growth, the pursuit of knowledge, educational opportunity, diversity, equity, inclusivity, and belonging, and ethical engagement reflect our commitment to making Richmond's transformative education accessible to students from all backgrounds; to promoting thoughtful, intellectually rigorous, and respectful engagement with a wide range of backgrounds, viewpoints, and perspectives; and to fostering a diverse learning community and workplace in which all Spiders feel as though they belong in our web and can fully and authentically participate in University life.

We acknowledge that all of us — students, staff, and faculty — share responsibility for upholding, implementing, and embodying these values.













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